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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Is the best

It was a positive experience friendly m beginning to end Reviewed on: 14th September 2020

Simply the best

Helpful easy to talk too and very efficient Reviewed on: 14th September 2020

no problem

easy to set up staff great the price was right easy to talk to and to get information Reviewed on: 14th September 2020

Helpful call centre agents

Good advice when adding a valuable item to my home insurance Reviewed on: 14th September 2020

Reliable and reassuring

It's comforting to know that Saga are there working hard to give each customer top class, comprehensive cover and care. Their insurance services feel personal and the company committed to ensure customers feel protected and comfortable. Reviewed on: 14th September 2020

Friendly easy to access personnel

We founded could actually talk to the staff who were very supportive and helpful our claim was settled with the minimum of fuss We feel very reassured that if we need help again they will support us . Reviewed on: 14th September 2020

Always there for you.....

Wonderful service by wonderful staff.....who could ask for more??? Reviewed on: 14th September 2020

Best Insurance company I have dealt with, I am 83 years o age.

Very straight, efficient and a pleasure to deal with. Reviewed on: 14th September 2020

No hassle Insurance

A reliable Insurance Company that gives me what I want at a fair price! Reviewed on: 14th September 2020

Excellent

Very helpful advice,,easily understood’ Reviewed on: 14th September 2020

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