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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Excellent Service

1st class service from initial enquiry to completion of contract. Renewed for 2nd year and found the quote very competitive with the usual efficient service. Reviewed on: 12th September 2020

Saga's excellent web site and phone operators.

Never had to make a claim but was pleasantly surprised by the ` good customer discount voucher`. Reviewed on: 12th September 2020

Great price for Insurance

This is my 2nd year with Saga and I loved the fact that my premium will stay the same price for 3 years, also if you have a problem their customer service is top notch Reviewed on: 12th September 2020

Pure peace of mind with Saga

No hassle. Nothing is a bother as above- Pure peace of mind Reviewed on: 12th September 2020

Saga is complete RUBBISH

I find that Saga will tell you anything to get a sale but are more than usless when if you need to make a claim. A terrible service. Reviewed on: 12th September 2020

Value for me, always willing to help

My home & contents renewal was higher than expected so I called SAGA to see how I could reduce the amount. After updating a few details I was able to bring the cost down to an amount I could manage. The assistant was very helpful & was able to communicate to me on a level that I could understand & also gave me a quote for my car insurance for next year. Reviewed on: 12th September 2020

Home and Car covered - peace of mind.

Having both my home and car insured by Saga means I feel secure. I find their staff very friendly and helpful. Reviewed on: 12th September 2020

Best value for money

Easy to deal with by phone and staff were very polite and helpful. Reviewed on: 12th September 2020

Efficient, easy to deal with, clear about price and inclusions and exclusions

I have found Saga a very good company to deal with Reviewed on: 12th September 2020

Prompt attention to all requests.

Staff very helpful, premiums reasonable and prompt attention to any question or request when made. I recommend Saga to all my friends. Reviewed on: 12th September 2020

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