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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

91% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Great service

Had a claim very helpful and paid out no problems.Thank you Reviewed on: 11th September 2020

Easy to apply and politeness of representatives

As an old pensioner we value money in changes of insurance we found this years was an exceptional good value including the 3year scheme Reviewed on: 11th September 2020

Really good customer service

Always very helpful staff contact Reviewed on: 11th September 2020

Simply the best

Experienced friendly reliable staff just a phone call away Reviewed on: 11th September 2020

Finding the right insurance

Fortunately I have not needed to claim but my experience of finding the right insurance for me when changing providers was straightforward and gave all the information I needed, as well as an excellent price Reviewed on: 11th September 2020

SAGA HOME INSURANCE

I really appreciate the updates with reminding you how to claim if you need to and simple online renewal process Reviewed on: 11th September 2020

Inexpensive great cover

Been with saga a few years now fortunately we have never had a claim but find them great value for the policy we have got Reviewed on: 11th September 2020

Excellent value

Great value policy, clear English communication. Reviewed on: 11th September 2020

Home and car

Easy to get involved with on computer and good feed back afterwards no trouble Reviewed on: 11th September 2020

Excellent service

I have been with saga home insurance for years excellent service highly recommended. Reviewed on: 11th September 2020

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