Write a review

Go to business site

Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

View other Saga products

4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

91% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

Read all reviews See your review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Great customer service

I've used Saga for most of my insurances for many years and whilst they may be a bit expensive initially they will usually do a price match which is good & they are very easy to do business with having great customer service in UK centres. Reviewed on: 11th September 2020

Human response

They answer the phone!!! That seems to be a rarity these days. Reviewed on: 11th September 2020

Professional service

Very competitive comprehensive and Bespoke service Reviewed on: 11th September 2020

Great customer service and friendly, professional advice.

I received loads of helpful advice and plenty of on-going support when I made a claim to cover the repair costs to an item covered under my Saga, home-contents insurance last year. It was during a period when I had a lot of other stressful and pressing issues to deal with. The friendly and efficient service I received from the Saga insurance team made the procedure simple and easy to follow. I was pleased with the way it was so effectively handled and it assured me that I had placed my home insurance in the right hands . Reviewed on: 11th September 2020

Efficient insurance service

Good value, always willing to negotiate on price, prompt payout when claim made Reviewed on: 11th September 2020

The best advice you can get

We are on the 3 year fixed price but that doesn't mean that if your circumstances change your insurance won't. They were so helpful in sorting out what we required. Perfect. And refunded the difference in the temporary change. Versatile insurance. Reviewed on: 11th September 2020

Exceptional

Very easy and clear benefits, when compared to other companies is outstanding value. Reviewed on: 11th September 2020

Trustworthy company

I have been a SAGA insurance customer for aver 5 years. Communication is excellent both by telephone and E mails and through their secure web site. I feel I am valued as their customer and they always thank me for my loyalty by rewarding me with competitive pricing . Reviewed on: 11th September 2020

Leaky pipe

After realising I had a water leak somewhere undetected under my very steep drive from the road to my house ,thinking the whole drive had to be dug up ,Saga arranged for a complete new pipe to be installed, Only three small holes made and the work completed in half a day . Reviewed on: 11th September 2020

Terrific service!

Always quick and efficient when needed. Reviewed on: 11th September 2020

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Admiral 4.80 from 11770 reviews
Home insurance
from Hastings Direct 3.00 from 72 reviews
Home Insurance
from Covea Insurance 1.30 from 9 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub