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Saga: Home Insurance reviews

Name: Home Insurance
Rating: 4.81 (2634 reviews)

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4.63

Based on 2,634 reviews, last reviewed 5th Mar 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

GREAT DISCOUNT. I CONTACTED SAGA WHEN MY RENEWAL WAS DUE AND THEY GAVE ME £30 OFF THEIR RENEWAL PRICE Reviewed on: 6th October 2024

Latest lowest rating:

1

Woefully poor emergency claims experience We are in the middle of an ongoing and still unresolved EMERGENCY PLUMBING CLAIM after four and a half weeks. The Claims team don’t understand about b... Read more Reviewed on: 5th March 2025

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About this product

Are you looking for a new home insurance policy? Check out the reviews on Smart Money People to gain insight into your potential new provider. Our Saga home insurance reviews are left by genuine existing customers to help you make an informed decision when taking out your policy.

Saga offers a variety of insurance products, with a range of home insurance policies to choose from. You can purchase individual contents and buildings insurance policies, or combine th...

Saga Home Insurance reviews (2634)

Review of the Saga, Home Insurance:

Cover laid out easy to read

Good cover easily laid out,full cover shown Reviewed on: 11th October 2023

Excellent

Lost hearing aid due to mask.Claim went through quickly. No hassle and everyone I Spoke to helpful , professional and friendly Reviewed on: 5th October 2021

Locked in for three years

The price quoted was locked in for three years. Result !!!! Reviewed on: 5th October 2021

Value for money

Value for money without compromising on reliability, quality of service and professionalism. Reviewed on: 4th October 2021

Easy to talk to and trustworthy

As the world gets more reliant of 'e' technology and communication, everything seems to have become a little remote. No more popping to town to the bank or sorting out things like insurance with good old "Mr Williams" at his office for instance. So a middle way has to be found, that allows you still feel like a person (and not just a number). I get that feeling of 'personal' service from Saga, where you can talk things through with a friendly voice if you need to understand more... Reviewed on: 4th October 2021

Easy communications.

Easy to speak to agents. Good experience with car insurance.Anothercar hit my car when parked. Very professionally handled by Saga and car repaired asap with excellent courtesy car supplied during this period. Reviewed on: 4th October 2021

Quick to respond

Dried out the flooded ground floor then replaced all damaged floor coverings and furniture with new very efficiently Reviewed on: 4th October 2021

Consistency and Competitive

Easy to deal with and competitive. Trustworthy. Reviewed on: 4th October 2021

Always helpful and pleasant to deal with.

I have always found SAGA a great company to deal with. Staff are very knowledgeable and helpful and treat me as an individual. They always have that personal touch that is lacking in so many other companies. Reviewed on: 3rd October 2021

Good at their job

We have had saga home and car insurance for several years along with travel but not every year did we need it. So we quite happy with saga. Reviewed on: 3rd October 2021

Polite, helpful & very satisfied with the service

As above. Extremely polite and very helpful regarding my questions also with my car insurance. The need to make new & existing customers at ease & to meet their needs is very important. Reviewed on: 3rd October 2021

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