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Sainsburys Bank: Home insurance reviews

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1.72
Based on 102 reviews, last reviewed 6th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
16%
See only 4 star reviews
8%
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2%
See only 2 star reviews
4%
See only 1 star reviews
70%

Latest highest rating:

5

Good price and easy to buy BUT Good price and easy to buy BUT Sainsbury’s are not doing house insurance in the future (hence why a low “recommend to others” score. Reviewed on: 6th September 2025
Chris W's avatar
Chris W

Latest lowest rating:

1

Very disappointed with two aspects of this insurance... Very disappointed with two aspects of this insurance from Sainsbury’s (Davies Group). Firstly we lodged a claim for accidental damage to our TV over a... Read more Reviewed on: 2nd September 2025
Steve Prince's avatar
Steve Prince
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About this product

Sainsbury’s Bank has two levels of home insurance cover: Home and Home Plus.

Both policies can be tailored with optional extras, including enhanced cover for both buildings and contents. Sainsbury’s Bank also has a smartphone app to manage your policy at any time.

Sainsburys Bank home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sainsburys Bank before, you can also leave a review and share your experience.

Sainsburys Bank Home insurance reviews (102)

Review of the Sainsburys Bank, Home insurance:

Insurance delays

1
After suffering a leak in my home I had to contact Sainsburys insurance 3 times - each time getting a different set of instructions of what to do next. After THREE MONTHS the adjuster came out and told me it was straight forward and that he was going to write up his estimate. Soon after I get an email saying that they are transferring my claim to an investigative adjuster - when asked why, I was told it was because of my Post code which seemingly has a higher number of claims that normal. It is now 8 months since I submitted the claim and the claim is no where near complete. the adjuster has also said that he will only pay for works completed and invoiced which means I am going to have to pay out of pocket and claim the money back. AVOID LIKE THE PLAGUE Reviewed on: 2nd June 2022
Neil's avatar
Neil

Buying insurance without hassle

5
Originally buying house insurance online as it worked out cheaper than buying by phone but I had to check a question and contacted by phone. Girl offered to complete the transaction I said it was cheaper online, no problem she let me have it at the online price. Was very pleasant all the way through. Reviewed on: 24th December 2015
Anne Bethell's avatar
Anne Bethell

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