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Sainsburys Bank: Home insurance reviews

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1.73
Based on 102 reviews, last reviewed 6th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
16%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
4%
See only 1 star reviews
70%

Latest highest rating:

5

Good price and easy to buy BUT Good price and easy to buy BUT Sainsbury’s are not doing house insurance in the future (hence why a low “recommend to others” score. Reviewed on: 6th September 2025
Chris W's avatar
Chris W

Latest lowest rating:

1

Very disappointed with two aspects of this insurance... Very disappointed with two aspects of this insurance from Sainsbury’s (Davies Group). Firstly we lodged a claim for accidental damage to our TV over a... Read more Reviewed on: 2nd September 2025
Steve Prince's avatar
Steve Prince
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About this product

Sainsbury’s Bank has two levels of home insurance cover: Home and Home Plus.

Both policies can be tailored with optional extras, including enhanced cover for both buildings and contents. Sainsbury’s Bank also has a smartphone app to manage your policy at any time.

Sainsburys Bank home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sainsburys Bank before, you can also leave a review and share your experience.

Sainsburys Bank Home insurance reviews (102)

Review of the Sainsburys Bank, Home insurance:

Payment method failed and left uninsured

1
So their renewal offer said they would try to collect payment 5 days before renewal but 19 hrs it’s expiry (19:27 in the evening) they email to say that the payment failed. I called the next morning to be advised that since the renewal did not take place the policy has been cancelled and the time period, now barely 36hrs, means that the policy cannot even be reinstated. I was then advised to obtain a new quote. Of course everyone knows trying to shop around for insurance at the last minute it’s super expensive and so SainsburyBank Insurance just cost me a load of stress and worry for being uninsured and the extra to purchase some last minute insurance. It’s almost as though they are closing the unit and don’t want the business. well good bye Sainsbury’s. Reviewed on: 17th October 2023
Simon Derham's avatar
Simon Derham

Buying insurance without hassle

5
Originally buying house insurance online as it worked out cheaper than buying by phone but I had to check a question and contacted by phone. Girl offered to complete the transaction I said it was cheaper online, no problem she let me have it at the online price. Was very pleasant all the way through. Reviewed on: 24th December 2015
Anne Bethell's avatar
Anne Bethell

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