Write a review

Sainsburys Bank: Home Insurance reviews

Name: Home Insurance
Rating: 1.98 (91 reviews)

View other Sainsburys Bank products

1.74

Based on 91 reviews, last reviewed 30th Dec 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

16%

70%

Latest highest rating:

4

Competitive prices, but.... Competitive prices, some things you can do online but otherwise any queries or complications you need to call up their call centre. That's not always ... Read more Reviewed on: 27th August 2024

Latest lowest rating:

1

9 Months and waiting for claim to be settled My husband and I had our house broken into overnight whilst we slept - back in March. 2 Cars stolen (covered by separate insurance companies) - we al... Read more Reviewed on: 30th December 2024

Read all reviews See your review

About this product

As a homeowner, your house is likely your most valuable asset, so adequate protection is vital. Whether you require buildings insurance, contents insurance, or a combination of the two, finding the right insurer is important. Check out our Sainsbury’s Bank home insurance reviews to learn more about the provider and its policies.

Sainsbury’s Bank has two levels of home insurance cover: Standard and Home Plus. Both policies can be strengthened with optional extras, including enhanced cover for both buildings and contents. Sainsbury’s Bank also has a smartphone app to manage your policy at any time. The app allows you to make changes to your policy without any admin fees.

The right home insurance policy for you will depend on your requirements. You may be looking for the provider that can offer the most additional extras for the strongest level of protection. Comparably, you may be looking for a basic level of cover for the lowest cost. Whatever your needs, find out if Sainsbury’s Bank is right for you by reading our Sainsbury’s Bank home insurance reviews.

Have you had a home insurance policy with Sainsbury’s Bank? Tell us which level of cover you chose and whether you opted for any additional extras. Did you need to make a claim, and if so, how well was it dealt with? Did you use the smartphone app? Would you recommend your policy to family members or friends?

Whether good or bad, leave a Sainsbury’s Bank home insurance review today. Together, we can help people like you make better decisions.

Sainsburys Bank Home Insurance reviews (91)

Review of the Sainsburys Bank, Home Insurance:

But I wouldhave got nectar points!

Four years with Sainsbury - no claims , no changed circumstances. Premiums £161; £167 negotiated from £195; £375 and now........£1153! They have no explanation...."we are only the broker" Even exceeds the Sunday Times Money Editors story this week. She now has mine. Sainsbury do not have my policy! Reviewed on: 14th October 2024

9 Months and waiting for claim to be settled

My husband and I had our house broken into overnight whilst we slept - back in March. 2 Cars stolen (covered by separate insurance companies) - we also had a small number of items taken from the kitchen - handbag, purse, iPad and iPhone that were charging in the kitchen - 9 months on we are still waiting, we have provided all of the information we needed, photographic evidence, receipts etc.. at first the claim was denied, they said that there was a clause that there was no forced or violent entry - locksmith and police stated that they had entered by putting their hand into the cat flap and un-locking the door. The non-forced/violent entry clause was only applicable if the house had been empty for 60+ days. WE WERE ASLEEP IN BED!!!! They have passed us on to a claims handling company Davis Group - an absolute disgrace. 9 months later they are still giving us the run around, saying they are waiting on a copy of the policy report - we provided case number and Police Officer details who attended - why did they not do this 9 months ago. THEY ARE A DISGRACE - DO NOT BUY INSURANCE FROM THEM Reviewed on: 30th December 2024

Had SAINSBURYS HOME INSURANCE for years never any cl...

Had SAINSBURYS HOME INSURANCE for years never any claims On the one day I needed HOME EMERGENCY because I had no heating. I called them only to be told you haven’t renewed the policy but funny about that. I’ve got policy documents so when you try to call somebody SAINSBURYS HOME INSURANCE to clarify there’s nobody available Saturday Saturdays and Sundays so looks like I can’t claim against HOME EMERGENCY so don’t waste your money getting this insurance. Reviewed on: 23rd November 2024

Awful home insurance.

Awful home insurance. Firslt I took out home insurance - the overcharged on what they quoted on the phone. Then they sent me a car insruance booklet. I paid extra for home emergency - no contact details. All their base phone numbers are closed on a Sunday. Then I cancelled and the agreed to refund but ring me up from a random number asking for bank details. I refused and they refuse to send a cheque or refund to the orginal method of payment . The emergency homec are - contacted eventually at 10amd - they turned up 1.30 in the middle of the night Reviewed on: 7th November 2024

NEVER AUTO RENEW

Had Sainsbury’s home insurance cover when renewal arrived gone from £267 up to £1780 an increase of 750 percent no claims no change in circumstances rip off Reviewed on: 4th November 2024

Sainsbury's Home Insurance: Avoid like plague!

Sainsbury's Home Insurance: Avoid like plague! Lies upon lies. You can not cancel the policy! They do not pick up the phone! If they accidently pick up, they will put you on hold straight away in case you want to cancel or opt out the renewal! There is no email to complain or opt out or cancel the renewal! You Must Go to Your Bank and Tell this to Them well ahead of time of renewal and they will stop any payment in the future. You must block Sainsbury's Home Insurance call centre because they will harrass and threaten you with bad credit score and sorts of crap. Do not let them talk as they do not let you talk to them when you needed. Same Rule Applies to All!!! Reviewed on: 30th September 2024

Rip Off Renewal Avoid

Renewal note for 16 October 2024, Home and Contents, 9+ years NCB. Last year £343.54 this year £1027.07. What a disgusting rip-off, avoid. Reviewed on: 29th September 2024

My renewal is due beginning of October 2024.

My renewal is due beginning of October 2024. Been with them 5 years no claims nothing. Now decided to drastically increase my premium. Rung up this morning the worker very unhelpful just told that's the price take it or leave it. The price is non negotiable. So much for rewarding loyalty. Just another company jumping on the bandwagon with their prices Reviewed on: 23rd September 2024

Competitive prices, but....

Competitive prices, some things you can do online but otherwise any queries or complications you need to call up their call centre. That's not always proved helpful even with simple queries and they can't or won't provide an email address which would save hanging around on the phone. If you have more than one policy (I also have car insurance) then in theory you can link policies so details appear in one place. In practice, i've had to use two different log ins and email addresses (one my wife's) and it took a complaint to get a simple issue resolved in order to log in for both policies. It would be great if customers were rewarded with a discount for giving extra business, but not the case in having two policies with Sainsburys. Reviewed on: 27th August 2024

Extra out and about cover

I took the insurance out last December but recently wanted to make sure a new iPhone would be covered so had to speak to a representative. They were very friendly and knowledgeable and the difference I had to pay for £2,000 cover was only £2.62 until the end of my policy. Reviewed on: 24th August 2024

No trust in Saisbury

Thought I was insured with Sainbury which, I trusted. Two years into my policy I found out I was insured with Pretige Broker, could never login, Had no details about my policy. This year telphone, well before my policy ran out, I requested documents to be sent to my home with in days not weeks, he quoted me a price approximatley £300, when the last day of my insurance was due I had to ring in, price jumpped to £600. Made a complante to CEO of Sainsbury he just kicked it into touch. Prestige is terrible to deal with, when I eventually got a document to show who I was realy insured with it was a Belgium company, not protected like UK. Reviewed on: 24th August 2024

Do you have a different Sainsburys Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Sainsburys Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub