Write a review

Go to business site

Santander: Basic current account reviews

Name: Basic current account
Rating: 4.12 (331 reviews)

View other Santander products

4.12

Based on 331 reviews, last reviewed 17th Apr 2026

1900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

20%

13%

11%

Latest highest rating:

5

All the team at Santander Tunbridge Wells are amazing All the team at Santander Tunbridge Wells have been amazing over the last 7 months, helping us to settle a relatives estate. They were always helpful... Read more Reviewed on: 17th April 2026

Latest lowest rating:

2

The current account does everything you need it too... The current account does everything you need it too the main issue is the complete lack of people available to see in branch. By the time you have com... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Review Santander: Basic current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Santander Basic current account reviews (331)

Good banking

Very helpful when you are banking with money Reviewed on: 29th June 2017

Awful

Went the company was Abbey , the service was great. The service went down fast, it was like dropping onto concrete. Hard , tough and blank. The staff were rude and customer services was 100% crap. I changed to the Coop bank. Ace service Reviewed on: 17th June 2017

Never any issues, good customer service

Having tried several of the high street banks Santander is definitely the one I would recommend Reviewed on: 11th June 2017

interest

suddenly stopped interest on account Reviewed on: 10th June 2017

Helpful Staff

In store staff are great when you have a query or problem. Reviewed on: 8th June 2017

Left

Left due to wouldn't give me online access Reviewed on: 30th May 2017

Excellect service

I've always had brilliant customer service from Santander. They always carry out extra security checks for some purchases, which puts my mind at rest that they are looking after me and my money Reviewed on: 29th April 2017

Poor unhelpful

Never seem to care wanting you off phone as quick as possible Reviewed on: 28th April 2017

Good free account

Easy to use, staff helpful and understanding Reviewed on: 17th April 2017

Hiked up overdraft charges

Works fine, no actual problems on a day to day basis, but be warned, if you have an overdraft Santander will squeeze a monthly charge of around 30 quid out of you. Reviewed on: 4th April 2017

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Everyday account
from NatWest 4.51 from 2137 reviews
Personal account
from Revolut 4.93 from 92000 reviews
Student Current Account
from Halifax 4.67 from 11 reviews

Want to see more from Santander?

Life Insurance
from Santander 5.00 from 2 reviews
Choice Current Account
from Santander 4.23 from 22 reviews
Zero Credit Card
from Santander 4.21 from 21 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub