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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.94 (307 reviews)

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3.96

Based on 307 reviews, last reviewed 14th Jun 2025

125% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

51%

21%

13%

12%

Latest highest rating:

5

I have been a Santander customer since it was Abbey... I have been a Santander customer since it was Abbey National and it has never let me down. The staff are always pleasant and helpful. They are my go-t... Read more Reviewed on: 14th June 2025

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

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Santander Basic Current Account reviews (307)

Student account

Went in branch to transfer some money lady told me all about the discounts/ cash back that was on offer and emailed me the info. Reviewed on: 4th February 2017

Santander security

Ive got to say santander is the best bank out there for security, you need numerous passwords to even log into your account. I highley praise this bank for the security messures compared to all the other banks ive banked with. Reviewed on: 1st February 2017

great

i have never had issues with them, and they are always happy to help Reviewed on: 16th January 2017

Always helpful

Banked with Santander for many years and have never had a problem. Staff are always helpful in the branches and also over the phone. Reviewed on: 15th January 2017

Any problems phone them up and they are very helpful and very reasonable

Insufficient funds and got charges. Phoned up and they dealt with it and waviered the fees Reviewed on: 8th January 2017

Great service

Always happy to help, very responsive Reviewed on: 7th January 2017

Fantastic bank!

Great account, no issues, runs smoothly, easy to apply for and great customer service. Reviewed on: 5th January 2017

I am very happy with my simple basic current account. Santander is a good bank and the staff are always friendly, bith online and in the branch

I came to Santander from Lloyds bank. I felt pressurised at Lloyds and asked friends which bank they preferred. The majority were in Santander so I joined. I have been very satisfied with the bank and the way it treats me. Reviewed on: 3rd January 2017

Basic account

Have never had any problems with this account since opening it almost 10 years ago. Highly recommend if looking for a no-frills account. Reviewed on: 1st January 2017

So pleased I switched to Santander

I've been with Santander for just under a year and I'm so pleased with there service, no greedy charges unlike other banks Reviewed on: 24th December 2016

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