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Santander: Basic current account reviews

Name: Basic current account
Rating: 4.1 (323 reviews)

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4.10

Based on 323 reviews, last reviewed 6th Apr 2026

1300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

20%

13%

11%

Latest highest rating:

5

Simple banking without frills, fluff or fees I have been with Santander for many years, a legacy from Alliance & Leicester. My current account offers straightforward simple banking without unnece... Read more Reviewed on: 6th April 2026

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025

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About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Basic current account reviews (323)

Review of the Santander, Basic current account:

Great Bank

I have been with them for years, always find them great, even the call centres :) Reviewed on: 22nd November 2019

Nice bank

Easily accessible in Newcastle which is a student city Reviewed on: 27th September 2016

Good but there's room for improvement

I've recently called them to change my account type, took ages for a reply Reviewed on: 27th September 2016

Fantastic Company

Always a personal, reliable and helpful service Reviewed on: 15th August 2016

Current account

it does what it says on the tin! Reviewed on: 28th June 2016

The Santander bank is excellent for easy and hassle free online banking!

I have been with Santander for my personal banking for 22 years. Their online banking is easy to use and hassle free. They have linked my saver account online to my everyday current account so that when I login I am able to access both accounts. The Santander website is very reliable and I have not experienced it going down. They are well worth considering for hassle free banking. Reviewed on: 21st June 2016

Never had any problems

Internet banking is very easy to use and can do pretty much everything I need to do on there. Only need to visit a branch when I need to pay money in and they are always friendly and helpful! Reviewed on: 20th June 2016

Excellent online service

Excellent service to change my mobile number - set up in minutes to enable one time passwords for inter bank transfers. Reviewed on: 16th June 2016

Santander Best Bank in the UK

I was with Abbey before they became Santander been with them since leaving school. Absolutely had no issues with them so far they are just Fab. A great Bank also customer service are so friendly and helpful. Great for everyday needs. Reviewed on: 10th June 2016

great account

great account, no problems, and when you need to talk to somebody there branchs are local and open on saturdays Reviewed on: 15th May 2016

Great

I can easily manage my current account online so I hardly ever need to go into a branch and speak to anyone. Never had an problems! Reviewed on: 21st April 2016

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