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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 3.93 (163 reviews)

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3.77

Based on 163 reviews, last reviewed 19th Apr 2025

800% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

49%

26%

10%

13%

Latest highest rating:

5

Excellent Santander service. I've been with Santander for over 15 years and have been very happy with both the online and branch services. The Santander online app is excellent, ... Read more Reviewed on: 19th April 2025

Latest lowest rating:

2

It is okay but Santander has less offers than other... It is okay but Santander has less offers than other banks Reviewed on: 18th April 2025

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Everyday Current Account reviews (163)

Review of the Santander, Everyday Current Account:

Online banking and security excellent

I've found online banking with this account incredibly easy. Setting up and managing one-off payments, direct debits and standing orders is very quick, as was increasing my overdraft. I also like the fact that Santander will temporarily hold any suspicious (or new) large payments until they've called you to verify they're legitimate. It's an automated voice service but again it's very clear and intuitive. Reviewed on: 10th August 2015

I would not recommend

They have done nothing to help me out of my overdraft except advise to join there 123 account where I would have to pay to bank everymonth. I was originally with alliance and leicester before they were taken over Reviewed on: 10th February 2018

Very poor customer service

I left Santander due to the poor customer service I received whenever I needed to phone in. Reviewed on: 8th February 2018

Overall Good

I have been a customer with Santander for quite a few years. I love their online banking it is so easy to use. I have two current accounts, a saving account and a mortgage with Santander. It is really easy to keep track of everything online. The interest rates aren't great, and if you go in your overdraft you get charged, but that's the case everywhere! It just works all the time, without persistent issues like with other banks Reviewed on: 29th January 2018

Its ok

It’s ok but not the best I don’t think Reviewed on: 20th January 2018

Solid and reliable

Easy to navigate online services and good customer service. Only problem is occasional blocking of card for unknown reasons! Reviewed on: 9th January 2018

Terrible customer service

Their charges are shocking! I used to bank with RBS and they never charged me for failed Direct Debits, etc. Santander do. They love it! One month a mistake by a company meant they took a quadruple payment off my account using CPA (as a rule of thumb never use CPA always opt for DD) which meant there wasn’t enough in the account to meet five DDs so I got 5 x £15 (£75) unpaid DD fees which then put me into an unarranged overdraft which got me a further £12 fee! When I told Santander they didn’t care and said they won’t refund me the fees because I once had a separate £12 fee refunded a year previous! Avoid, avoid, avoid. There are plenty other high street banks around. Reviewed on: 6th January 2018

Good app, good customer service

The app, website and telephone customer service lines are all easy to use. Not ideal for more traditional banking however - paper statements take forever to arrive! It’s like Santander delays them for a week before bothering to send them out. Reviewed on: 5th January 2018

Best Quality of customer service

I have had great support from them they are a great team Reviewed on: 11th November 2017

Brilliant

Amazing bank, been with them for years! brilliant call centres and great staff in the branches Reviewed on: 9th November 2017

only one benefit

The only benefit i get is its free to withdraw money in spain, no interest and expensive to go overdrawn for a short time. Reviewed on: 8th November 2017

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