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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 3.94 (146 reviews)

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3.80

Based on 146 reviews, last reviewed 28th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

48%

27%

10%

14%

Latest highest rating:

5

My trusted bank I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to the everyday account was bec... Read more Reviewed on: 22nd October 2024

Latest lowest rating:

1

Beyond incompetent and useless Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyo... Read more Reviewed on: 28th January 2025

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Everyday Current Account reviews (146)

Review of the Santander, Everyday Current Account:

Beyond incompetent and useless

Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyone and everyone to avoid contact with this bank. Reviewed on: 28th January 2025

Great Bank.

One of the better UK banks to bank and save with. Reviewed on: 6th November 2018

Great Current Account

No fees whatsoever and great if you stay in credit... I did not save enough using the 123 accounts/cards (already paid mortgage off) and this account is perfect for me. Reviewed on: 5th April 2018

I would not recommend

They have done nothing to help me out of my overdraft except advise to join there 123 account where I would have to pay to bank everymonth. I was originally with alliance and leicester before they were taken over Reviewed on: 10th February 2018

Very poor customer service

I left Santander due to the poor customer service I received whenever I needed to phone in. Reviewed on: 8th February 2018

Overall Good

I have been a customer with Santander for quite a few years. I love their online banking it is so easy to use. I have two current accounts, a saving account and a mortgage with Santander. It is really easy to keep track of everything online. The interest rates aren't great, and if you go in your overdraft you get charged, but that's the case everywhere! It just works all the time, without persistent issues like with other banks Reviewed on: 29th January 2018

Its ok

It’s ok but not the best I don’t think Reviewed on: 20th January 2018

Solid and reliable

Easy to navigate online services and good customer service. Only problem is occasional blocking of card for unknown reasons! Reviewed on: 9th January 2018

Terrible customer service

Their charges are shocking! I used to bank with RBS and they never charged me for failed Direct Debits, etc. Santander do. They love it! One month a mistake by a company meant they took a quadruple payment off my account using CPA (as a rule of thumb never use CPA always opt for DD) which meant there wasn’t enough in the account to meet five DDs so I got 5 x £15 (£75) unpaid DD fees which then put me into an unarranged overdraft which got me a further £12 fee! When I told Santander they didn’t care and said they won’t refund me the fees because I once had a separate £12 fee refunded a year previous! Avoid, avoid, avoid. There are plenty other high street banks around. Reviewed on: 6th January 2018

Good app, good customer service

The app, website and telephone customer service lines are all easy to use. Not ideal for more traditional banking however - paper statements take forever to arrive! It’s like Santander delays them for a week before bothering to send them out. Reviewed on: 5th January 2018

Best Quality of customer service

I have had great support from them they are a great team Reviewed on: 11th November 2017

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