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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1252 reviews)

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

40% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Excellent, never had any problems

I've got their bank account and on our gas/electricity/council tax/water and comms we get about £7 cashback for our £2 payment. We have no mobile phone contracts so it could be higher still. We have quite a big house, 3 kids and have quite high gas/electric costs. I have just got the credit card to buy food on and should be better off but not much. No problems so far, online they have nice calculator to see how much you can save. Reviewed on: 30th August 2015

Very helpful

Great customer service and product. I get money back from things I would spend my. Only on anyway like bills. Reviewed on: 29th August 2015

Staying with Santander and reaping the benefits of this account is the best decision I made.

A few years ago I was ready to leave Santander and then they introduced the 123 account. For me this has been a great opportunity to get some interest and feel that the bank is actually doing something for me. With interest rates being so low on savings accounts, the 3% they offer for savings - 2.4% after tax - is well above what I would get anywhere else for my level of savings. This is paid on balances between £3,000 and £20,000. The interest on savings takes account of the 3, but what about 1 and 2? With 1, it is 1% cash back on water and council tax bills then the 2 is 2% cash back on other household Direct Debits - gas and electricity. 3% does come up again as this is for smaller bills such as phone contracts and broadband. There is a monthly fee of £2 but for most people this will be well covered by the money they are paid. You have to be able to pay £500 a month into the account and this cannot come from other Santander accounts. It may not be in the spirit of things, but it possible to transfer money in and out a few times a month. Since the account was set up there have been no problems at all. The fee comes out automatically and the payments come in. You also get a running total if you use online banking, so you know how much you made that month and how much since you joined. Reviewed on: 29th August 2015

best account ever

good interest rate on a high balance and also cashback on certain direct debits. Easy to manage in branch and online Reviewed on: 29th August 2015

Perfect to manage every aspect of it online which is exactly what I want.

I have been with Santander since they were Abbey National and that was simply because my Nan already was and she was the one with me when I opened my first bank account! Over the years, they've always had products to meet my needs and pro-actively suggested the 123 Account to me a few years back. Seamless switch from the current account I already had and I make a few pound on it every month so nothing to lose. I also love the fact that my 123 Account is linked up online to all my other accounts - savings, ISA, kids accounts. Would definitely recommend based on my experience. Reviewed on: 28th August 2015

great interest rate

Helpful staff and easy to use both in branch and online.They can be a bit too hot on suspected fraud if anything seems slightly out of the ordinary, but better safe than sorry Reviewed on: 28th August 2015

Great for bonus money!

Found out about the Santander 1-2-3 Account some time ago and signed up - not only does it have a great interest rate on money in the account but it will also pay you. Cashback is received on many Direct Debits that you set up - anything from Council Tax to your phone bill. These bills have to be paid so may as well make a little out of it. You need to pay in £500 per month to qualify and there is a £2 month bank charge but if you have a number of Direct Debits set up then the rewards more than cover the charge. Reviewed on: 28th August 2015

great account

Was in 2 minds about opening this accountdue to the bd press Santander hve received in the past. So glad I did do it - staff helpful and friendly and a good interest rate too Reviewed on: 28th August 2015

exceptional

I have used the 123 salamander for just over a year now. The service is exceptional. It has improved my money management skills. The app is easy to navigate and their customer service is next to none Reviewed on: 27th August 2015

Great account

Must be one of the best accounts around. A great rate of interest and great service in branch Reviewed on: 27th August 2015

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