Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Good money maker

4
I switched to Santander bank after having a bad experience with Lloyds a year ago. The nice lady in Santander introduced me to 123 current account and worked out for me ,taking into account my salary, savings, spending, whether this account is suitable for me. She want pushy or manipulative and left the decision to me. When I switched the bank moved all my bills and standing orders to my new accound and the money that had been sitting in my saving account making almost no profit. Over the last year I made around 200 pounds by having the money in my 123 Current account instead of keeping it in my old Saving account. Even with the fee increase from 2 to 5 pounds its still worth staying with them if you have over 10000 pounds in savings. Reviewed on: 24th December 2015

Santander 123 Lite Current A/C

5
You pay £2 monthly fee & you need to be a home owner to get the full benefit of cash back on your utility bills. You also get access to their ESAVER a/c that is easy access that currently pays 3.2%. Reviewed on: 5th April 2023

Its alright

3
It’s a current account… nothing to get excited about. Reviewed on: 5th April 2023

Not much value anymore

3
It used to be a profitable account year ago, but after a raise in monthly fee and fiddling with cashback rates not anymore Reviewed on: 5th April 2023

Poor treatment

1
SATANDER customer service destroyed my credit rating over a misunderstanding when closing my account. Numerous calls to customer service and credit control offices left my credit report reeling to this day. All despite having been a customer for 23 years! Never again. Reviewed on: 5th April 2023

Never had any issues

5
I like Santander, never banked with anyone else, but have never had any issues Reviewed on: 5th April 2023

Sounds good

5
I like sounds good thanks anyway Reviewed on: 5th April 2023

Bank switch failed...

2
I completed the switch with the hope of getting the £200 incentive to join Santander. The switch failed for some reason which I wasn't informed about, and as a result not only didn't qualify for the incentive, but was also charged fees by my old bank account. Customer service via chat are useless. Reviewed on: 4th April 2023

Does the lot

5
Great customer service, great product, great work everyone Reviewed on: 4th April 2023

Free money

5
Great return on savings in a current account Reviewed on: 4th April 2023

Happy with this current account

5
Main current account with good cashback offers Reviewed on: 4th April 2023

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Zero Credit Card

    from Santander 4.16 from 20 reviews
    Santander
  • Choice Current Account

    from Santander 4.06 from 18 reviews
    Santander
    View all products