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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1247 reviews)

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4.17

Based on 1,247 reviews, last reviewed 18th Apr 2025

29% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025

Latest lowest rating:

1

Goodbye Santander Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1247)

Review of the Santander, 123 Current Account (discontinued):

Opening and operating the account is easy

The Santander 1-2-3 account is easy to use and very easy to set up. All you need is at least £500 per month going into the account (which could be your wages or just a transfer from another bank) and set up and operate two direct debits from the account. With online banking doing most things are really easy, and if you are stuck you can always phone them for help. You will be charged a £2 fee each month but in return you get a 3% interest rate on up to £20,000 which beats most easy access savings accounts easily. You also get cash back on some types of household bills such as council tax so the £2 fee can be offset but a much larger payment back. I have read reviews that suggest that the service form Santander is bad, but I have not found that. Reviewed on: 20th April 2015

Better than the Edge for my circumstances

I went from a current account with no benefits to this one. I would always get around £20-30 back in interest and cashback which always more than covers the fee. The main downside is the the rate of return is less with reduced cashback and higher fees. I have worked it out that based on my spending I am still better off sticking with this account rather than switching to the Edge account Reviewed on: 1st March 2025

Account Support

Fraudulent activity has been brought to my attention by the bank and resolved immediately Reviewed on: 1st March 2025

Helpful Banking

Have banked with them since I was 16, one of the few accounts that only require a minimum of £500 per month being deposited, which makes it accessible to most people. Branch staff are always really helpful. They also have good online and app banking. Reviewed on: 26th February 2025

Good customer service in branch helping with paying...

Good customer service in branch helping with paying in a cheque Reviewed on: 26th February 2025

good range of cashback options and good app

good range of cashback options and good app Reviewed on: 26th February 2025

Excellent account shame it’s ended

Excellent account just a shame it’s not available anymore. Easy to access and good interest on account balance. Online services great new app not so great. Reviewed on: 26th February 2025

Easy to keep track of money using app.

Easy to keep track of money using app. Good customer service at the branch in town. Reviewed on: 26th February 2025

I am satisfied with these conditions

it is very ok .this revolut account i am very satisfied with this account Reviewed on: 7th February 2025

So hard to set up an account.

So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were asking me to do things I’d done two weeks previous. Such a confusing, long and complex process I just gave up in the end. Reviewed on: 28th November 2024

Santander very good

Brilliant service, call centres excellent Reviewed on: 28th November 2024

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