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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1246 reviews)

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4.16

Based on 1,246 reviews, last reviewed 4th Apr 2025

1000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

4

The Santander 123 account pays interest I like the 123 account as I can leave money in the current account to pay bills as they come in and I get interest on the balance. Unfortunately the ... Read more Reviewed on: 3rd April 2025

Latest lowest rating:

1

Goodbye Santander Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1246)

Review of the Santander, 123 Current Account (discontinued):

still great value

There's been a lot of bad press about the santander 123 account having increased account fees. Despite this, if you utilise the 3% interest on up to £20k balances as well as the cashback on offer for bills, you're still likely to be quids in from using this account, easily outweighing the fee. It's still a top choice in my book. Reviewed on: 29th June 2016

Average service - better out there

Average service - better out there Reviewed on: 4th September 2024

Great Bank

One of the few banks that offer an account with a low minimum pay in each month, I have banked with them for over 40 years and never had a problem, their staff are always polite and helpful too. Unlike many others they also have a lot of high street branches too. Reviewed on: 24th August 2024

Wouldn't swap!

I have had the account for a few years now. I get interest on my account (unusual for a current account) and get paid for certain direct debits. They always seem to be ahead of the game in increasing the interest rather than waiting, like a lot of other companies. Reviewed on: 23rd August 2024

I've had an account for several years now and it is...

I've had an account for several years now and it is very easy to use online and on the app and anytime I've had to contact customer service they have been great with me. I'd recommend Santander to anyone. Reviewed on: 23rd August 2024

No issues Santander

No issues at all since opening account Reviewed on: 23rd August 2024

Terrific Bank

Cash back on utilities, interest on current account, low monthly account charge and fantastic customer service at branches and by phone. It’s also the only bank I’ve found that gives all the aforementioned benefits and whereby you only have to pay in a minimum monthly amount of £500. I also love Santander Boosts. I cannot fault ANYTHING about this bank Reviewed on: 23rd August 2024

Warm and friendly caring have recommended to friends...

Warm and friendly caring have recommended to friends and family Reviewed on: 14th June 2024

Easy to use, free, mostly no fuss.

Easy to use, free, mostly no fuss. Reviewed on: 13th June 2024

I love love love online mobile banking

I love love love online mobile banking Reviewed on: 9th June 2024

Worst Customer Service Ever!!!

Jump through various recorded messages then wait in excess of 20 minutes every time to speak with customer service who couldn't resolve my problem. Told to go into Branch. But you cannot ring any branch to make an appointment. Completely useless Bank. Reviewed on: 4th June 2024

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