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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Very good account with rewards

5
Very good account with rewards, but you do need to pay in a certain ammount each month, so not necessarily useful if you are retired. Reviewed on: 23rd June 2016

Handy cashback

5
For a small fee I can earn cashback on purchases. Reviewed on: 11th July 2020

Good company!

5
Great rates on bank accounts. Friendly and kind customer service reps. Reviewed on: 8th July 2020

OK but

4
Sometimes difficult to work out what each ac does Reviewed on: 2nd July 2020

Online banking bliss

5
Use the app everyday. Total account control and handy £5k overdraft facility - needed in lockdown Reviewed on: 18th June 2020

It's not worth its monthly fee anymore

2
The only thing that makes me stay with Santander 1-2-3 are their Retailer's offers. I get some cashback through their which offsets my monthly fee. Other than that, the monthly fee makes this account completely irrelevant (after the reductions which are due to happen in August). I will possibly move to 1-2-3 Lite due to inertia, but more likely will move to another bank Reviewed on: 16th June 2020

Santander

5
Was great at first but then they changed the terms and conditions of the cashback. Will be looking to change Reviewed on: 11th June 2020

Friendly Bank

5
I like the ease of use online banking app, the cash back you get on everyday spends from various retailers and if you ever have to visit a branch the staff are always friendly and well informed Reviewed on: 27th May 2020

Best current account

5
I have had the 123 account for about 4 years. I manage it online and receive cashback ever month. In this time, I have accrued over £400 in cashback. Any time I have contacted Santander they are extremely helpful and dealt with my query quickly and efficiently. Reviewed on: 22nd May 2020

Customer Service

4
Santander are well attendant when it comes to the consumers needs. Issues such as fraud on my account are dealt with in a quick and efficient manner. Reviewed on: 15th May 2020

no probs

5
does exactly what it says on the tin with no problems Reviewed on: 3rd May 2020

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