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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.16 (1265 reviews)

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4.16

Based on 1,265 reviews, last reviewed 26th Jan 2026

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Good money maker

I switched to Santander bank after having a bad experience with Lloyds a year ago. The nice lady in Santander introduced me to 123 current account and worked out for me ,taking into account my salary, savings, spending, whether this account is suitable for me. She want pushy or manipulative and left the decision to me. When I switched the bank moved all my bills and standing orders to my new accound and the money that had been sitting in my saving account making almost no profit. Over the last year I made around 200 pounds by having the money in my 123 Current account instead of keeping it in my old Saving account. Even with the fee increase from 2 to 5 pounds its still worth staying with them if you have over 10000 pounds in savings. Reviewed on: 24th December 2015

Drop in interest rates

Santander are about to drop the interest rates from 1.5 to 1.00 meaning thousands and thousands of people will change bank accounts in the next few weeks.How can a bank afford to lose so many customers over a measly .5% Reviewed on: 9th February 2020

Fraud prevention gives peace of mind

I have held both a business and a 123 current account for years with Santander. Their security systems are very impressive. On a couple of occasions, having made expensive purchases on my card, they have called me before processing the payment to ensure that it was me and not fraudulent use of my card Reviewed on: 9th February 2020

We get money back and interest

|At least we get something back. Reviewed on: 9th February 2020

123 account

The best current account on the market. 1.5% interest if you have £20,000 in your account plus money back on utility bills all for £5 a month. Reviewed on: 8th February 2020

What a current account should be

For a small fee per month I've got much more control of my personal finances and earn cashback on certain bills, which outweighs the charges. Reviewed on: 8th February 2020

Brilliant!!!

In the period of over 20 years (my entire working life so far) I have used different banks for different products. Savings, Mortgage, Current account etc. In my opinion, Santander are the best. In terms of keeping the customer happy, constant friendly communication with the customer and also fraud prevention. Im not going to slate my previous banks , in fact some have been very good, its just for the full customer package Santander have been the best. Reviewed on: 8th February 2020

Great service but would like a closer branch

Have no problems lots of communication via email to keep me uptogether with my account Reviewed on: 8th February 2020

123

The 123 when it first started out was an excellent account but now that the interest rate has been reduced to next to nothing I would be as well transferring most of the money I have in it to a ISA Stocks and Shares Investment Trust. If I do that it will bring my investment interest back up to just over what it was when this account first opened. Reviewed on: 8th February 2020

was good but now not worth it

I opened this account back in March 2014 when it was paying 3% interest. The bank base rate then was 0.5% It is now 0.75% but Santander are cutting their rate in May 2020 to 1% They might review that when there are many account closures! Reviewed on: 8th February 2020

Excellent customer service, makes going into branch a great experience.

The staff in branch are really friendly and helpful. If there is a queue, any extra staff always come and ask if they can help you with your query. Reviewed on: 7th February 2020

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