Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Fantastic

5
Love using the 123 current account, great that you can get cashback on your everyday bills that you would be paying for anyway! Also good if you combine with the 123 credit card, as you can get cashback on your everyday purchases! Reviewed on: 21st April 2016

Now rubbish

2
Got an account when paying a decent interest on money now upped the fees and down the interest , so moved to another bank. Reviewed on: 3rd February 2020

Bait and switch

1
Lures you in with a flashy reward scheme and a high interest rate, and then have progressively "amended" their terms and conditions to reduce the interest rate, remove rewards, cap benefits and overall make the account totally pointless. As of today the account has a £5 monthly fee, and the total 1|2|3 benefits are now capped at £5!! So what's the point? Shameful... Reviewed on: 1st February 2020

Refused a credit card had to get elsewhere

3
Won’t stay here faceless !! No one listened to my issue Reviewed on: 31st January 2020

Great app

5
I have been with Santander since Alliance and Leicester days. Very happy so far. Reviewed on: 31st January 2020

Once was great

3
The 123 account used to be great if you had money to save. However, from next month they're reducing their interest rate further to 1% and capping the cashback you can get. With an account fee of £5 a month, I'm not really sure it's really that great anymore. Reviewed on: 29th January 2020

Always Helpful

4
Never oversell, never over promise and I like their adverts! Reviewed on: 29th January 2020

Great

4
Good cash back and interest and customer service Reviewed on: 28th January 2020

Excellent Bank

5
Never has a problem, cashback on current account balance is excellent. Reviewed on: 28th January 2020

Debt handling

5
The Mobile app and web version shows me the pending transactions due from my bank account. I am finding this really helpful in getting myself out of the debt. And more so avoiding bank charges that I may aquire. So I can raise funds to stop the charges commencing into my debts. 10/10 for there services for me, struggling like many others in getting out of the dreaded debt which most of us are in. Reviewed on: 28th January 2020

Excellent rewards and fantastic customer service.

5
Good cash back scheme to earn a little money back. Customer service is spot on, always very helpful. I would definitely recommend Santander to everyone. Reviewed on: 28th January 2020

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Zero Credit Card

    from Santander 4.16 from 20 reviews
    Santander
  • Basic current account

    from Santander 4.06 from 318 reviews
    Santander
    View all products