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Santander: 123 Current Account (discontinued) reviews

4.15
Based on 1,265 reviews, last reviewed 26th Jan 2026
600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Stay Well Clear of Santander

1
The worst bank and customer service on the planet! I have had a lock placed on my account and the reason they gave me was that i have used contactless payment too much. Now considering i have spent the last 3 weeks in Singapore and never use the card as i dont want to pay their extortionate rates. I transfer from the bank to Wise. Now they have blocked it and tell me i have to buy something in Singapore and put my pin number in to release the block. Its the only way i can unblock it! Santander are a joke and i shall be closing the account down because of this. Complete failures! still waiting on the line for the fraud team to unblock this bar and been waiting over an hour so far. i am stuck in Singapore without access to my money. Reviewed on: 9th October 2022

Great bank to use

5
This is a great bank to use with happy staff to help wherever they can. Great products Reviewed on: 12th January 2019

Make money no brainer

5
Despite the £5 monthly fee, I always make more back from the utilities and retail cash back. Only had to call customer services a few times and always very helpful. Reviewed on: 11th January 2019

Decent bank

4
Haven't had a problem yet. Pay £1 a month and earn over £25 back from paying direct debits & using my card at certain shops. Reviewed on: 11th January 2019

Pretty happy with Santander

4
It was very easy to switch to them with a nice incentive added. We get regular interest payments on our utilities which has built up over the months. Great for a little extra in the bank. Reviewed on: 11th January 2019

Great account, great bank

5
This account does what it says on the tin and is easy to use, reliable and from a great bank. Reviewed on: 9th January 2019

Great Bank Account with added perks

5
Great customer service and internet baking app easy to use! Reviewed on: 9th January 2019

Easy to use and makes me money

5
Simple process of using my savings and access account to make interest on my spare money while still having easy access Reviewed on: 9th January 2019

Cashback

4
Great account, we’ve earned quite a bit of cashback by just having direct debits set up. Reviewed on: 8th January 2019

Really annoying account

1
They charge you for it, constantly reduce interest rates, and have crap customer service. Reviewed on: 8th January 2019

Santander Happy

4
Shame the interest rate has dropped, but still a good value account. Reviewed on: 7th January 2019

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