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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Stay Well Clear of Santander

1
The worst bank and customer service on the planet! I have had a lock placed on my account and the reason they gave me was that i have used contactless payment too much. Now considering i have spent the last 3 weeks in Singapore and never use the card as i dont want to pay their extortionate rates. I transfer from the bank to Wise. Now they have blocked it and tell me i have to buy something in Singapore and put my pin number in to release the block. Its the only way i can unblock it! Santander are a joke and i shall be closing the account down because of this. Complete failures! still waiting on the line for the fraud team to unblock this bar and been waiting over an hour so far. i am stuck in Singapore without access to my money. Reviewed on: 9th October 2022

Excellent work

5
Excellent work and keep it up because there is always room for improvement Reviewed on: 15th March 2024

Cashback on house hold bills and balance on interest...

4
Cashback on house hold bills and balance on interest is very good. Reviewed on: 15th March 2024

Reliable bank and fast and good customer support

5
Reliable bank and fast and good customer support Reviewed on: 14th March 2024

Easypeasy

5
Easy to use very helpful when needed Reviewed on: 12th March 2024

good service on and offline..

5
accessible by phone in the event of an out of the ordinary problem problem Reviewed on: 12th March 2024

Very helpful

4
I have called into their branch a couple of times and they are very helpful and efficient Reviewed on: 5th March 2024

Pretty faultless in the 20 years I have been with them.

5
Pretty faultless in the 20 years I have been with them. I have felt no reason to change to any other bank. Reviewed on: 5th March 2024

Early days...

4
Started very recently, so little by way of experience here. So far, so good. Reviewed on: 27th February 2024

Decent for a while

2
It was a good product back in the day, when it would give a decent interest rate. Through time, it fell back against the competition. Reviewed on: 22nd February 2024

Impossible to talk to someone and the chatbot is use...

3
Impossible to talk to someone and the chatbot is useless. Reviewed on: 16th February 2024

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