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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1252 reviews)

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4.18

Based on 1,252 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1252)

Review of the Santander, 123 Current Account (discontinued):

Opening and operating the account is easy

The Santander 1-2-3 account is easy to use and very easy to set up. All you need is at least £500 per month going into the account (which could be your wages or just a transfer from another bank) and set up and operate two direct debits from the account. With online banking doing most things are really easy, and if you are stuck you can always phone them for help. You will be charged a £2 fee each month but in return you get a 3% interest rate on up to £20,000 which beats most easy access savings accounts easily. You also get cash back on some types of household bills such as council tax so the £2 fee can be offset but a much larger payment back. I have read reviews that suggest that the service form Santander is bad, but I have not found that. Reviewed on: 20th April 2015

Great Banking at your finger tips

the 123 account fitted my needs, but it also introduced me to the Edge account which was linked to a savings account. As we had a joint account we could put £8000 away for a year earning 7%. That's great! AT the end of the year I will look elsewhere. I stick with Santander because they are solid, reliable and never let me down Reviewed on: 14th February 2024

Keep your money organised easily

The website is clearly organised and makes managing money painless. You can see the status of any linked accounts such as mortgage and savings at a glance so that you feel fully in control. Upon logging off it gives you a summary of your activity which is helpful. Reviewed on: 11th February 2024

no problems and good service ease of use of online s...

no problems and good service ease of use of online services Reviewed on: 26th January 2024

Brilliant

I have banked with Santander for over 25yrs and honestly a great bank never any issues regarding contacting them and they mobile app is excellent Reviewed on: 20th January 2024

Local Branch Phone Number is a Premium Rate Number

My local Santander branch in West Bridgford, Nottingham left a message to ring them. I rang and a 13 minute call, for some of which I was on hold, cost £4, as it is a premium rate 05511 number. Why are Santander using Premium rate numbers? Reviewed on: 3rd January 2024

Efficient simple account

Great customer service providing a range of account services Reviewed on: 1st November 2023

Brilliant rates

Caught your saving rate at 5.2 % and a monthly payment excellent Reviewed on: 15th October 2023

Very easy to use

Never liked online banking until I used Santander, which is easy to use. Reviewed on: 14th October 2023

They Have a Branch !

They are available - That's the important Bit ! Reviewed on: 4th October 2023

Fair bank

Have always been helpful and a good banking app is always useful Reviewed on: 26th September 2023

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