Write a review

Go to business site

Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2945 reviews)

View other Scottish Building Society products

4.89

Based on 2,945 reviews, last reviewed 2nd Jan 2026

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

Verified source

Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (2945)

Review of the Scottish Building Society, Savings:

Savings review

When applying to set up my fixed rate savings account, I found the process easy to access and Shirley was very helpful on the phone Reviewed on: 5th August 2020

Very good customer service

Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026

SBS is a fantastic building society.

SBS is a fantastic building society. A long history and a great savings rate. The staff are extremely helpful and the relationship centers provide that personal touch that is lackihg these days. Katie provided excellent service, from opening my account to ensuring my deposit transactions were secure. I Really cannot recommend SBS highly enough. Thank-you Katie and SBS! Reviewed on: 2nd January 2026

Remote application for Regular Saver

I was delighted with Customer Service explaining how the application form could be downloaded then emailed for which Shirley of Inverness deserves considerable praise. Natalie took over when it came to depositing my cheque with the opening balance (that had to be sent via Royal Mail. Once this had been presented, my sincere thanks are due to Loraine (one R) for advising me of my new account number whilst the Welcome Pack was on its way, and when I needed some help, for talking me through the online registration process. Reviewed on: 9th December 2025

Transferring my current maturing fixed ISA

My query related to transferring my current - maturing fixed ISA into the new E-ISA issue 92. I telephoned and spoke to Katie McKnight who was able to guide me through what was needed in a calm, clear and reassuring manner. Reviewed on: 9th December 2025

1st class service , very helpfpatwith m...

1st class service , very helpful and patience with my questions Reviewed on: 8th December 2025

Pleasant , efficient, knowledgable staff.

Pleasant , efficient, knowledgable staff. Prompt action & answers to queries Reviewed on: 4th December 2025

A social community experience.

It is lovely to deal face to face with real people - a social community experience where it seems there is friendship and loyalty. The interest rates are pretty good also. For all of this and more is why SBS has my savings and my bank does not. Thank you SBS. Reviewed on: 3rd December 2025

Very efficient and welcoming

Opening a new account. Very efficient, well explained options. Friendly and helpful staff. Reviewed on: 28th November 2025

Very friendly staff indeed

Cannot think of any improvement needed. Reviewed on: 28th November 2025

Informative, insightful, knowledgeable

Great experience and looking forward to the fraud event. Reviewed on: 28th November 2025

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from SmartSave 4.77 from 2547 reviews
Easy Access
from Charter Savings Bank 2.99 from 23 reviews
Online Bonus Saver
from HSBC 4.26 from 12 reviews

Want to see more from Scottish Building Society?

Mortgages
from Scottish Building Society 4.69 from 373 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub