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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3046 reviews)

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4.89

Based on 3,046 reviews, last reviewed 6th Jan 2026

27% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Top-Quality Customer Service The customer service (today provided by Katie McKnight) at Scottish Building Society is simply perfect - personable, friendly, patient and, above all,... Read more Reviewed on: 6th January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3046)

Review of the Scottish Building Society, Savings:

Troon branch review

Friendly service, new account passbook arrived quickly. Loyalty ISA: Could the application form for new financial years not be made more streamlined for existing account holders. Reviewed on: 29th June 2020

Meets my requirements

It would be good idea to know the exact amount to be paid when a bond matures. Reviewed on: 8th December 2025

Efficient, Friendly, Competitive

So efficient and I really like the passbook. Reviewed on: 8th December 2025

Excellent service

I am very happy with SBS Nothing to improve. Everything is very helpful and efficient. Reviewed on: 8th December 2025

Family and Friends

Friendly service with lots of information. Reviewed on: 8th December 2025

Always very good

Easy to do business with and staff helpful. Reviewed on: 8th December 2025

In branch service review

Always looked after, efficient and with a smile. Always a pleasure. Reviewed on: 8th December 2025

Great branch and people

Very good staff, Friendly service, Nice clean Space, Relaxed and trustworthy. Reviewed on: 8th December 2025

Helpful efficient, friendly service.

Staff all very friendly. Please open for longer. Reviewed on: 8th December 2025

Professional and reliable

Prompt service, good to be able to ring and speak to a human being. Reviewed on: 8th December 2025

Friendly, professional, polished

Well informed before attending appointment. Friendly greetings. Everything well explained. Reviewed on: 8th December 2025

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