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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,178 reviews, last reviewed 4th Mar 2026
26% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026
RH's avatar
RH

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Slick and professional

5
It is very refreshing to speak and meet with human beings at all stages of the procedure. Staff were both helpful and professional. SBS is a Gem!. Reviewed on: 17th October 2025

Friendly, knowledgeable, appreciable.

5
Kaite was superb, know the business inside and out was very knowledgeable about all the products available and a carries out all business with expertise. She stayed open during her lunch break to accommodate us, well done. We really apricated this. Reviewed on: 17th October 2025

In branch service review

5
Katie very helpful went above and beyond being helpful to take time to explain even though her lunch break she worked though. Reviewed on: 17th October 2025

Very helpful

5
All quick and easy with plenty of help. Reviewed on: 17th October 2025

Easy, Efficient, knowledgeable.

5
I opened though the post and have found the whole process quick and efficient. Reviewed on: 17th October 2025

In branch service review

5
Always get seen right away in the branch, staff are knowledgeable and quick to answer any queriers. Reviewed on: 17th October 2025

In branch service review

5
Good staff, please open weekends. Reviewed on: 17th October 2025

Good explanation of products

5
I came into the branch to open your regular saver and was told about the 1 year fixed ISA. I will be transferring my Barclays ISA once it is up for renewal. Reviewed on: 17th October 2025

Well oiled machine.

5
Received my welcome pack quickly to get this regular saver set up. Reviewed on: 17th October 2025

In branch service review

5
I opened a regular saver recently and I was very impressed with the service I received. Reviewed on: 17th October 2025

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