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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3046 reviews)

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4.89

Based on 3,046 reviews, last reviewed 6th Jan 2026

27% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Top-Quality Customer Service The customer service (today provided by Katie McKnight) at Scottish Building Society is simply perfect - personable, friendly, patient and, above all,... Read more Reviewed on: 6th January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3046)

Review of the Scottish Building Society, Savings:

Savings review

Reliable, helpful, always dealt with as a human being. Patient and civil. Reviewed on: 24th March 2020

Accessible, Friendly, Efficient

Local branches, Friendly, efficient staff, good products. Reviewed on: 22nd December 2025

Competitive, Communicative and straightforward.

Good communication and competitive Rates. Please improve, online application would've been preferable to do the postal process. Reviewed on: 22nd December 2025

Very efficient

Fairly local, easy to get to, friendly advice. Reviewed on: 22nd December 2025

Accessible, Friendly, Helpful

I like the fact there are branches local and the staff know me. I can call the local branch and they know me. The staff are very helpful . It is a SBS. Better rates would always be good. Reviewed on: 22nd December 2025

Scottish!

1 - Scottish, 2 Local, 3 Reasonable rates, 3 Trustworthy - no hidden fees, 4 Good service. Reviewed on: 22nd December 2025

For me Good

No Problems I can find everything is ok for me. Reviewed on: 22nd December 2025

In branch service review

Friendly and happy to accommodate our needs. Used hearing loop when noticed I was struggling, asked if she could assist in any other ways. Reviewed on: 22nd December 2025

Personal and Friendly

We returned to do business as our dear friend has passed but you dealt with the estate well. Friendly, know our names and personal. Reviewed on: 22nd December 2025

Good experience

Very helpful and very straightforward. Reviewed on: 22nd December 2025

Friendly good service

Informative and friendly staff member not rushed. Reviewed on: 22nd December 2025

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