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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3180 reviews)

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4.89

Based on 3,178 reviews, last reviewed 4th Mar 2026

26% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Friendly, Helpful, Knowledgeable.

Local branch with friendly, helpful and knowledgeable staff. Reviewed on: 17th October 2025

Friendly and Efficient

As usual, the service and welcome were excellent. Reviewed on: 17th October 2025

Never any Concerns

This is a great organisation - keep it as it is. Always a pleasure to come into the branch. Reviewed on: 17th October 2025

In branch service review

Always find the staff in the Gala branch very helpful. Reviewed on: 17th October 2025

Good to deal with

Friendly helpful staff, very satisfied with visit. Reviewed on: 17th October 2025

No complaints

Shirley helped me with our ISA, very polite and helpful. Reviewed on: 17th October 2025

Fantastic, helpful, welcoming

I came in without an appointment and was seen to open an account an merge my pension. I wouldn't want to lose this ability to just come into branch. Reviewed on: 17th October 2025

Friendly, Local, Highly recommended

Excellent, everything went very well. Reviewed on: 17th October 2025

Friendly, helpful, understanding

Please continue to keep branch open I much prefer to speak to someone face to face. Reviewed on: 17th October 2025

Friendly efficient and professional.

Very friendly and efficient service. Reviewed on: 17th October 2025

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