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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2945 reviews)

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4.89

Based on 2,945 reviews, last reviewed 2nd Jan 2026

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very good customer service Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (2945)

Review of the Scottish Building Society, Savings:

Savings Review

Good that you are open for all business during Coronavirus lockdown. Supplied information needs to be more precise. Reviewed on: 10th June 2020

Professional, Efficient, friendly

My query was handled quickly and in a professional and friendly way. Reviewed on: 24th November 2025

Friendly, efficient, caring

Very friendly, efficient customer experience as always. Very handy to have a local branch, long may it continue. Reviewed on: 24th November 2025

Quick, easy, efficient.

Natalie was very efficient and helped he my account sorted - very happy. Reviewed on: 24th November 2025

In branch service review

Natalie was very helpful, very pleased with the service. Reviewed on: 24th November 2025

Excellent, customer, service

Absolutely splendid service from Natalie - Second to none. Reviewed on: 24th November 2025

What we wanted

The human touch nothing to improve. Reviewed on: 24th November 2025

Friendly, professional, efficient.

Super friendly experience. Super efficient we have that you are a SBS based in Scotland and no external call centre. I cant think of anything to improve on our experience today. Reviewed on: 24th November 2025

Brilliant

Always a joy to visit. Nice to be talked to and have interaction with people. Reviewed on: 24th November 2025

Helpful, Personal, Informative

I have been provided with helpful informative advice. Staff are reassuring. I like that fact it's a Scottish institution. Reviewed on: 24th November 2025

Happy Staff

All branches seem to be aware of account. Reviewed on: 24th November 2025

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