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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3047 reviews)

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4.89

Based on 3,047 reviews, last reviewed 15th Jan 2026

44% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Had problems trying to close a savings account online.. Had problems trying to close a savings account as online navigation to do so not clear. A call to Scottish Building Society soon cleared the"fog" tha... Read more Reviewed on: 15th January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3047)

Review of the Scottish Building Society, Savings:

Savings review

I don't understand why passbooks need to be issued for members bonds when no funds can be added or withdrawn during the term. A certificate would suffice. Reviewed on: 6th April 2020

Trustworthy, customer - focused, Excellent

Excellent customer service good written communication. Good customer service from call handler when phoning for information. Good products and savings rates. Reviewed on: 18th December 2025

Friendly, Helpful, Efficient

Easy to use by phone and speak to the staff for information. Reviewed on: 18th December 2025

Current rates competitive

Efficient and very helpful staff. Reviewed on: 18th December 2025

Accessible, Friendly, reliable.

As an elderly small scales saver I am very pleased to be with the SBS and It is helpful and friendly staff that make it work. I appreciate the personal approach was only by phone in this point. Thank you for being there. Reviewed on: 18th December 2025

Friendly, efficient, professional

Friendly welcome. Questions were dealt with very effectively and satisfactory. Whole process was very relaxed. No improvements. Reviewed on: 18th December 2025

Professional, Friendly , Informative

A friendly face, good information Ability to speak to someone in person is very important. Reviewed on: 18th December 2025

Great value products

I open my account via post. Only spoke with a lovely colleague over the phone who was super helpful. Great value products. Oldest building society. Reviewed on: 18th December 2025

Scottish based friendly.

It would have been useful to be able to go over the phone rather than by only post. Reviewed on: 18th December 2025

Friendly, Clear and Knowledgeable

All went smoothly. No need for improvement. Reviewed on: 18th December 2025

Friendly, Efficient, Knowledgeable.

Very friendly and efficient staff. Great to have a local branch to deal with. Reviewed on: 18th December 2025

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