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Scottish Building Society: Savings reviews

4.89
Based on 3,053 reviews, last reviewed 27th Jan 2026
46% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service. I locked myself out of the online banking system and Shirley ans especially Shannan helped me get back on track. Shannan has a lovely way with her and... Read more Reviewed on: 27th January 2026
Jenny's avatar
Jenny

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3053)

Review of the Scottish Building Society, Savings:

Troon branch review

5
Speed of work to be improved. Information should be accurate Reviewed on: 20th July 2020

Friendly, efficient, professional

5
Friendly welcome. Questions were dealt with very effectively and satisfactory. Whole process was very relaxed. No improvements. Reviewed on: 18th December 2025

Professional, Friendly , Informative

5
A friendly face, good information Ability to speak to someone in person is very important. Reviewed on: 18th December 2025

Great value products

5
I open my account via post. Only spoke with a lovely colleague over the phone who was super helpful. Great value products. Oldest building society. Reviewed on: 18th December 2025

Scottish based friendly.

5
It would have been useful to be able to go over the phone rather than by only post. Reviewed on: 18th December 2025

Friendly, Clear and Knowledgeable

5
All went smoothly. No need for improvement. Reviewed on: 18th December 2025

Friendly, Efficient, Knowledgeable.

5
Very friendly and efficient staff. Great to have a local branch to deal with. Reviewed on: 18th December 2025

Great local service

5
It is a local branch which has been above average in terms of advice and help. Very glad to have it. Reviewed on: 18th December 2025

Friendly, helpful and patient.

5
Staff all very helpful exp. With older people explanations very clear. Reviewed on: 18th December 2025

Staff Most Helpful

5
Patience and help from the staff. Reviewed on: 18th December 2025

To be recommended.

5
Good experience, very efficient. Reviewed on: 18th December 2025

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