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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,053 reviews, last reviewed 27th Jan 2026
43% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service. I locked myself out of the online banking system and Shirley ans especially Shannan helped me get back on track. Shannan has a lovely way with her and... Read more Reviewed on: 27th January 2026
Jenny's avatar
Jenny

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3053)

Review of the Scottish Building Society, Savings:

Galashiels branch review

5
Customer service. Online servicing would be beneficial. Sometimes rates are good, sometimes less so. Reviewed on: 8th July 2020
Galashiels branch customer's avatar
Galashiels branch customer

Good Experience.

5
Very helpful and straight forward. Reviewed on: 8th December 2025

Friendly, Polite Professional

5
People always polite, friendly helpful on the phone. Reviewed on: 8th December 2025

In branch service review

5
Very friendly experience. Staff were nice and efficient. Reviewed on: 8th December 2025

To be recommended.

5
Good experience, very efficient. Reviewed on: 8th December 2025

Everyone Helpful

5
Patience and help from the staff. Reviewed on: 8th December 2025

Good with investments.

5
All good, no issues, understanding the investors needs. Reviewed on: 8th December 2025

In branch service review

5
Being able to open and manage accounts in the centres. Reviewed on: 8th December 2025

Helpful, reliable and efficient.

5
Very approachable and knowledgeable I had 3 different transactions dealt with efficiently I visited which I had several helpful answers. Reviewed on: 8th December 2025

The best available

5
Very pleasant and efficient service as usual. Reviewed on: 8th December 2025

Efficient, helpful and competent.

5
Very happy with service. There is a local branch. Reviewed on: 8th December 2025

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