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Shawbrook Bank: Savings reviews

4.85
Based on 1,778 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Shawbrook Bank treatment of loyal customers Shawbrook Bank advertsing a a new Bonus Easy Access Savings Account Issue 2 4.31% AER (variable) for the first 12 months – includes a 2.31% AER fixed... Read more Reviewed on: 19th October 2025
Vic M's avatar
Vic M

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1778)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

5
Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Safe, Secure and reliable returns

5
My investment product was the best available at the time of inception and has reasonably kept apace of current trends. I am very happy with the the safe and secure on line access to my account and more than happy with the returns. Reviewed on: 23rd March 2025

I have saved with Shawbrook for many years.

5
I have saved with Shawbrook for many years. Their service has been efficient friendly and profitable! Reviewed on: 22nd March 2025

Easy simple all online no fuss.

4
Easy simple all online no fuss. Communication good Reviewed on: 22nd March 2025

Online account is easy to navigate.

5
Online account is easy to navigate. There are a good range of products available at competitive rates & I was notified in plenty of time when my investment was about to mature. Shawbrook offered a suite of options for next steps at maturity, which helped me to decide on what my preference would be. Reviewed on: 22nd March 2025

Efficient and Friendly Service

5
The staff are efficient and friendly to deal with and the website easy to negotiate. Reviewed on: 22nd March 2025

Ever cagey about awarding 'excellent', but.......

4
I never on principle vote for 'excellent' &c, but am very satisfied with what you offer. Reviewed on: 22nd March 2025

Easy interface, good interest rates.

5
Easy interface, good interest rates. Reviewed on: 22nd March 2025

Good rates on savings.

5
Good rates on savings. prompt replies to any queries using the secure messaging service Reviewed on: 22nd March 2025

highly competitive & competent request handling

5
highly competitive & competent request handling Reviewed on: 22nd March 2025

Easy online cash ISA with great interest rate.

5
I opened a cash ISA with Shawbrook in 2023. The rate was very competitive and it was incredibly easy to do online. I also asked them to arrange transfer from an existing ISA with another provider. All completed without fuss. Excellent comms and the customer service was excellent on the one instance I had to phone. Can’t fault them. I took out another ISA with them when the first one matured because of the competitive rates and the simplicity of doing it. Reviewed on: 22nd March 2025

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