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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Happy customer

5
Easy process to open an account and great interest rate. I actually spoke to someone who lead me through the process which gave me the confidence to invest with them. They have since updated me by email on budget changes which has raised the financial limit to safeguard your investment which I was unaware of. Reviewed on: 18th January 2026

Good rates of interest.

5
Good rates of interest. Interest paid on time Given plenty of notice when account is about to mature Reviewed on: 18th January 2026

Great savings rate and helpful staff.

5
Attracted by a great savings rate, I have found the staff to be helpful, friendly and quick to respond when more detail is required. Reviewed on: 18th January 2026

excellent service

5
smooth transfer of funds following maturity of account. Good communication, excellent alternative accounts and good interest rates with clear instructions on how to proceed Reviewed on: 18th January 2026

Easy to set up ISA account on line

5
Easy to set up ISA account on line Reviewed on: 18th January 2026

Customer Friendly

5
Having used Shawbrook Bank for several years we have found them to be competitive with there rates and have an web sight that is customer friendly. Reviewed on: 18th January 2026

Easy to pay in and withdraw money.

5
Easy to pay in and withdraw money. Interest rates favourable. Reviewed on: 18th January 2026

Good all rounder

4
Shawbrook run an easy to use on line facility which is backed up with a very good and efficient telephone service . The messaging facility can have mixed results as there can be misinterpretation of the written word . The financial products may not be market leaders but are pretty close and the back up services give confidance to the user . Reviewed on: 18th January 2026

All good so far, nice a simple platform, only issue...

5
All good so far, nice a simple platform, only issue is no App currently as far as I know. Reviewed on: 18th January 2026

Service and efficiency

5
Easy to use and does what you want it to. Reviewed on: 18th January 2026

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