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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1779)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Recommended by Martin Lewis.

Recommended by Martin Lewis. Never regretted it. Shall continue saving with them. Reviewed on: 21st March 2025

Quick and easy to change accounts and keep you updat...

Quick and easy to change accounts and keep you updated by email of money being added Reviewed on: 21st March 2025

Cash ISA help

I needed some help when my ISA matured and I wasn’t sure what I needed to do as my husband had recently passed away and had taken care of our finances. I phoned up the bank and a very sympathetic member of staff helped me and gave me some options to consider and some general ISA advice without putting any pressure on me . She also offered to make a note on my account that I was cautious about dealing with my finances online and actually completed the transaction when I’d made my decision about what I wanted to do. Reviewed on: 21st March 2025

My fixed rate cash isa and sabongs

Very good rates and very easy to deal with when you have a query Reviewed on: 21st March 2025

Satisfied customer.

Promptly informed of any chages to the account in an easy to understand fashion. Never had to contact with any queries or complaints. Reviewed on: 21st March 2025

Simple and straight forward

Website easy to use, account set up straight forward, also easy to access. Reviewed on: 21st March 2025

For best savings rates go to Shawbrook Bank

Shawbrook has the best savings rates I have seen in a long time. I would definitely recommend them to family and friends. Reviewed on: 21st March 2025

The Bank helped and assisted a lot in transfering in...

The Bank helped and assisted a lot in transfering in my ISA funds Reviewed on: 21st March 2025

quick and efficient service .

Always a quick and efficient service with good savings rates Reviewed on: 21st March 2025

Good for Fixed Rate Cash ISAs

Good for Fixed Rate Cash ISAs, they respond to secure messages quickly and helpfully. Reviewed on: 21st March 2025

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