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Shawbrook Bank: Savings reviews

4.84
Based on 1,780 reviews, last reviewed 16th Dec 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Seamless and hassle free. Seamless and hassle free. Great rates too Reviewed on: 16th December 2025
Sally C's avatar
Sally C

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1780)

Review of the Shawbrook Bank, Savings:

Quick and easy process - best rate

5
I was looking to open a fixed rate ISA - Shawbrook had the best rate online , account opening was quick and easy. Would definitely recommend Reviewed on: 26th February 2024

Clear advice

4
Always quick response from pleasant staff Reviewed on: 17th April 2025

I have always found the app and website very easy to...

5
I have always found the app and website very easy to use. Easy to find information and whenever I have been unsure about something their customer service has been excellent. Reviewed on: 17th April 2025

Happy to Save

5
Great savings interest rates customer services friendly and efficient a better savings experience compared with high street banks. Reviewed on: 16th April 2025

Good Interest rate.

5
Good Interest rate. Good on the phone. No problem with Transactions. Reviewed on: 16th April 2025

Excellent products super customer service.

5
Excellent products super customer service. Prompt reply by message service. Reviewed on: 16th April 2025

Shawbrook everytime

5
Shawbrook provide very competitive returns on your money. It is straightforward to open an account and everything is clear and easy to understand. I would recommend them to all. Reviewed on: 16th April 2025

Excellent Fixed Term Rates

5
Savings rates are some of the best for isa's and fixed rates are excellent. Reviewed on: 16th April 2025

Easy to use online account with excellent rates.

5
Easy to use online account with excellent rates. Reviewed on: 16th April 2025

Products are competitive and easy to apply for.

5
Products are competitive and easy to apply for. Customer service is very good and messages are replied to straight away. Any queries are dealt with and resolved quickly. I would not save with anyone else! Reviewed on: 16th April 2025

Easy to navigate l had a good experience on the phone .

5
Easy to navigate l had a good experience on the phone . Staff customer friendly and professional Reviewed on: 16th April 2025

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