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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Trustworthy company

5
Good service. Whilst not always the best rates the handling of my account has always been excellent. Reviewed on: 15th January 2026

Excellent service of good, clearly explained products.

5
Excellent service of good, clearly explained products. Reviewed on: 15th January 2026

easy to use

5
easy to use and communicate with. Great interest for a one-year fixed rate bond. Reviewed on: 15th January 2026

New ISA set up and transfer in

5
I used Shawbrook to set up and transfer in , an ISA from another provider. I used them because their rates were very competitive. The process was all done online which i found very easy to navigate and understand and it was all completed very satisfactorily. Reviewed on: 15th January 2026

Nothing to say - this hardly damages the account.

4
Nothing to say - this hardly damages the account. Reviewed on: 15th January 2026

Easy to navigate website / app

4
I have not had any personal contact with staff so I cannot speak from that experience but the website is clear and easy to navigate and I am kept up to date with any changes. Reviewed on: 15th January 2026

Great bank but the website needs a bit of updating t...

5
Great bank but the website needs a bit of updating to match this! Reviewed on: 15th January 2026

Good Service

5
Good interest rates, easy to deal with, good customer service service if I have a query Reviewed on: 15th January 2026

Won’t change!

5
Always very helpful. Good range of savings products. Reviewed on: 15th January 2026

Easy website and secure application

5
Easy website and secure application Reviewed on: 15th January 2026

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