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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Setting up a savings account was easy.

Setting up a savings account was easy. communication excellent. Plus good rates of interest. Reviewed on: 15th January 2026

Easy app to use and check details of one’s account.

Easy app to use and check details of one’s account. Regular emails advising when a new product is launched. Clear instructions for closing and opening accounts. Smooth process all round. Reviewed on: 15th January 2026

Smooth experience and good communication

Smooth experience and good communication Reviewed on: 15th January 2026

Overall Very Good

Overall good but could have a little higher interest Reviewed on: 15th January 2026

Excellent

Easy and quick to follow instructions Reviewed on: 15th January 2026

Excellent online site and my experience using it has...

Excellent online site and my experience using it has been good Reviewed on: 15th January 2026

Very easy to set up account with excellent customer...

Very easy to set up account with excellent customer service Reviewed on: 15th January 2026

Very easy to set up.

Love seeing a monthly amount boosting my current account. Reviewed on: 15th January 2026

All round great experience!

Opening an account with Shawbrook was very straight forward. I needed to contact customer service for some assistance and they were very responsive and helpful. Reviewed on: 15th January 2026

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