Paid advertisement
Smart Money People Logo

Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

preference is not to use Phone APPs so Desktop Acces...

5
preference is not to use Phone APPs so Desktop Access feels more Secure Reviewed on: 15th January 2026

Savings of your choice

5
Good saving rates with plenty of options on interest payments and saving terms. Reviewed on: 15th January 2026

Strongly recommend

5
I’ve banked with Shawbrook for a number of years. Excellent communication and support. Easy to set up and manage accounts online. Good selection of products and above average rates. Customer service quick to respond and resolve any issues. Reviewed on: 15th January 2026

Always good value and excellent service.

5
Always good value and excellent service. Reviewed on: 15th January 2026

Not quick to receive withdrawal funds

3
Competitive interest rates but not quick to receive withdrawal funds. Money doesn't arrive until the next working day when the majority of its rivals are received within minutes Reviewed on: 15th January 2026

I've used Shawbrook for fixed and ISA accounts.

5
I've used Shawbrook for fixed and ISA accounts. Easy to use. Good rates Reviewed on: 15th January 2026

Simply the best

5
Good website, good rates, good service. there is always someone on the end of the phone line if you have problems Reviewed on: 15th January 2026

Good Interest Rates

5
I needed to put some money where I got a good return and Shawbrook came out the highest interest rates, the app is so easy to use too. Reviewed on: 15th January 2026

Easy to open online new customer account.

5
Easy to open new customer account. Good communication on the progress of an ISA transfer. Offered the best fixed rate for me at the time. No complaints so far Reviewed on: 15th January 2026

It simple and easy to set up an accountant and th r...

5
It simple and easy to set up an accountant and th rates were competitive Reviewed on: 15th January 2026

Do you have a different Shawbrook Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Shawbrook Bank?

    View all products