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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1781 reviews)

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4.85

Based on 1,781 reviews, last reviewed 12th Jan 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I highly recommend Have been with Shawbrook since I received an inheritance 3 years ago. Their customer service team (real people) are always really helpful. I’ve honest... Read more Reviewed on: 12th January 2026

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1781)

Review of the Shawbrook Bank, Savings:

It is secure as the Bank of England.

The security set up for customers gave me confidence that I was dealing with a top class financial organisation. Reviewed on: 20th March 2025

Online account is easy to use and the customer servi...

Online account is easy to use and the customer service is second to none Reviewed on: 16th April 2025

Generally one of the top rates available for savings.

Generally one of the top rates available for savings. Very secure app. Reviewed on: 16th April 2025

So pleased to have found Shawbrook

I found it so easy to open an account and their good service carried on throughout. Reviewed on: 16th April 2025

No fuss banking

Easy to use portal and message system. Competitive products and straightforward banking. Reviewed on: 16th April 2025

I have been saving with Shawbrook for about 9 years.

I have been saving with Shawbrook for about 9 years. The interest rates are always competitive plus I have found the online service easy to navigate. I especially like the monthly options on Cash ISAs which not all providers offer. Reviewed on: 16th April 2025

Easy to contact and efficient, good value and decent...

Easy to contact and efficient, good value and decent service Reviewed on: 16th April 2025

Always excellent service and easy to deal with

Always excellent service and easy to deal with Reviewed on: 16th April 2025

Great rates

Website very easy to use and rates always very competitive. Reviewed on: 16th April 2025

Seamlessly efficient

Seamlessly efficient, web page easy to navigate, got rates if interest. Safe but swift account access Reviewed on: 16th April 2025

internet banking was very easy provided competitive...

internet banking was very easy provided competitive interest rates in the products I needed to invest Reviewed on: 16th April 2025

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