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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Competitive rates.

Competitive rates. Good communication. Reviewed on: 14th January 2026

I opened my first account with Shawbrook in May 2020...

I opened my first account with Shawbrook in May 2020, somewhat nervously as I hadn't heard much about them. They offered a good interest rate at a time when that was hard to find. No regrets .. I've made several investments over the years and I've been impressed with the customer service and the fairness of their rates. The online information is clear and transparent and email enquiries are dealt with speed, courtesy and efficiency. I would recommend with confidence based on experience. Reviewed on: 14th January 2026

Fantastic customer service and top savings rates

Fantastic customer service and top savings rates. We’ve been using them for two years, and are so pleased we now have several accounts with Shawbrook, and frequently recommend them to friends and family. Transferring ISAs in from other providers was a smooth process and we are confident our monies are in the best place. Reviewed on: 14th January 2026

Makes life easy

This bank is very easy to deal with and has a very good website. Makes life easy. Reviewed on: 14th January 2026

I have always found Shawbrook accounts to be competi...

I have always found Shawbrook accounts to be competitives and to offer a good return on my investment. Reviewed on: 14th January 2026

The service is always great .

The service is always great . When you send a message , it is always answered the same day Reviewed on: 14th January 2026

Great bank and really good communication.

Great bank and really good communication. Easy to use and understand. Reviewed on: 14th January 2026

Good online client service ...

Easy to do transactions - immediate response from personnel when raising queries Reviewed on: 14th January 2026

Competitive savings rates and excellent service

Competitive savings rates and excellent service Reviewed on: 14th January 2026

Shawbrook are always on the end of a phone to assist.

Shawbrook are always on the end of a phone to assist. Reviewed on: 14th January 2026

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