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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Great Online Service

Very good customer service by online messages and telephone Reviewed on: 14th January 2026

Easy to invest with and good rates

Easy to invest with and good rates Reviewed on: 14th January 2026

Service and savings rates are excellent.

customer service is excellent, savings rates are very competitive. Reviewed on: 14th January 2026

I have been saving with Shawbrook for many years.

I have been saving with Shawbrook for many years. They offer competitive interest rates and excellent customer service. Reviewed on: 14th January 2026

Thoroughly recommend

Shawbrook just offer excellent products and customer service. Reviewed on: 14th January 2026

Good strait-forward Bank. Always competitive rates

Web site easy to use, rates are competitive, what’s not to like! Reviewed on: 14th January 2026

Great place to save

Good saving interest rates, friendly and helpful staff. Reviewed on: 14th January 2026

First Class

Telephone service excellent. Some staff go that 'extra mile'. Very helpful. No long waits and the music is great. Reviewed on: 14th January 2026

Easy to use online banking.

Easy to use online banking. Competitive interest rates. Reviewed on: 14th January 2026

Straightforward,

Straightforward, easy to. navigate, good results. Reviewed on: 14th January 2026

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