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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Reliable Shawbrook

I have several fixed rate bonds and fixed ISAs with Shawbrook on monthly interest. I have taken them out to top up my pension and they serve me well. Reviewed on: 14th January 2026

Excellent range of savings accounts

Excellent range of savings accounts Reviewed on: 14th January 2026

its all good good good it is its all good

its all good good good it is its all good Reviewed on: 14th January 2026

Easy to use system very responsive

Easy to use system very responsive Reviewed on: 14th January 2026

I was a bit apprehensive at first about joining an o...

I was a bit apprehensive at first about joining an online only bank. but I did some research and decided to ‘give it a go’. That was over 10 years ago and I have been a satisfied customer ever since. I find it so easy to use and if I do ever have a query they deal with it quickly and efficiently. I also find their interest rates to be reasonable and competitive. Reviewed on: 14th January 2026

A great find!

I found Shawbrook Bank through the Martin Lewes website several years ago and have been using them ever since. Their interest rates are competitive and their website is easy to nogotiate. When I phoned customer services because I didn't fully understand the rules around ISAs, the person on the phone was very helpful and explained the rules clearly. Reviewed on: 14th January 2026

Shawbrook - a top notch investment service

I have been a customer for several years and have encouraged others to use Shawbrook. The rates offered have consistently been good, the online service is excellent and the ease of use of the online systems is also excellent. Responses to requests for help/information are quick and helpful. Reviewed on: 14th January 2026

Very happy with Shawbook efficiency. Thank you

My experiences with Shawbook Banking have been entirely positive. Excellent rates and highly efficient processes! The app is intuitive and clean. I have rated the customer service as good although in truth, because everything has worked so smoothly for me from the start, I have not had call to make use of this. Reviewed on: 14th January 2026

Easy to use and access - competitive interest rates

Easy to use and access - competitive interest rates Reviewed on: 14th January 2026

Online expereince

Online is efficient and effective Reviewed on: 14th January 2026

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