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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27348 reviews)

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4.94

Based on 27,348 reviews, last reviewed 3rd Apr 2025

1033% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Better than any high street bank. Better than any high street bank. Intuitive and responsive platform. Quick, transparent, excellent experience. Reviewed on: 3rd April 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27348)

Review of the Starling Bank, Current Account:

Best app-only current account provider by far.

Best app-only current account provider by far. Most of what I need, incl. foreign currency transaction are free. The app is fantastically easy to use, and whenever I've had to reach out to them, service has been great. Reviewed on: 24th November 2024

Reply from Starling Bank We're happy we could help out when you needed us. Sounds like you've had a smooth journey, it's great to know. Thanks for sharing your feedback with us. Team Starling Response date: 29th November 2024

Professional

Professional team, transparent service, and user-friendly app! Reviewed on: 2nd April 2025

Fast and friendly

Starling are always quick to add a new device to your account, and it’s easy to do. one morning, a I got a notification for a transaction at a petrol station. I hadn’t left home. I called to inform them of possible fraud. Turns out the petrol station delayed submitting the transaction for a few weeks. Reviewed on: 2nd April 2025

Easy Straightforward, Rewarding banking

Very easy banking process, savings process, debiting process with cashback earnings and everything easily online Reviewed on: 2nd April 2025

Best banking app

Starling Bank is a fantastic choice for modern banking, offering a sleek, user-friendly app that makes managing money effortless. Setting up an account takes minutes, and the intuitive interface allows users to track spending, set budgets, and manage savings with ease. Real-time notifications and instant payments make day-to-day banking seamless. The app is packed with smart features, like Spaces for saving goals and round-ups to boost savings automatically. With no hidden fees and excellent customer support, Starling delivers a stress-free, digital-first experience. Whether you’re budgeting, saving, or spending, Starling makes it incredibly easy to stay in control of your finances. Reviewed on: 26th March 2025

Reply from Starling Bank Hi Alex, thanks for your review. We’re all about making banking convenient and hassle-free. Knowing that we’re helping you take charge of your finances truly brightens our day! It's great you're making the most of the features we offer, we really enjoy adding our photos to Spaces to make them more personalised. It’s also lovely to know you feel supported by our customer support team. We’re available around the clock and ready to help, no matter how big or small the issue. Thanks again, Team Starling Response date: 31st March 2025

Starling Review

Starling is a good bank with great features. I like how easy it is to use and I am so happy to be a customer of it Reviewed on: 24th March 2025

Excellent service

Customer service is excellent and they quickly resolve issues. App is very user-friendly Reviewed on: 18th March 2025

Easy to organise and manage

Always responds quickly to questions and the interface is very intuitive. I appreciate greatly that they don't fund fossil fuels which is a big reason I switched. I love using the pots for sectioning my money per savings and bills. However, some repeating payments such as apple cannot be added to be deducted from your bills space, which can be a little inconvenient. Reviewed on: 18th March 2025

Just will not listen

When I first started with Starling, they were great. Now however, I find they treat their customers with some disdain. My experience with their feedback process ('starlingbank dot com/contact/') is if you use it, they email you back and tell you to go to the app. If you've crafted a detailed email with your feedback originally, then you are told to go to the app which is limited to 500 characters, you could come unstuck. Challenging for anyone who has communication challenges wishing to articulate feedback effectively. They also do not respond to any feedback submitted. So I officially complained, Starling upheld my complaint and agreed their web site is misleading in this regard, but five months later, no change to their website. As this is not a financial matter involving money, the FCA will not look into this. So Starling just continues to ignore and mislead its customers with regards to feedback. Reviewed on: 15th March 2025

The best banking experience by far

I have been using starling for the last 6 months after hearing it recommended on a podcast. I am absolutely in love with the app. It has transformed my banking experience from the highstreet bank I was with. I LOVE the spaces facility, it makes it so much easier to hit savings goals by being able to separate out your money and put a name to that space. The spending tracker is so helpful to actually see where money is going each month. Honestly, the best bank move I have ever made. Thank you starling for transforming day to day banking. Reviewed on: 14th March 2025

Reply from Starling Bank Hi Sarah, we're thrilled you're enjoying banking with Starling. We want banking to be hassle-free, so it's made our day hearing the app and the features we provide are helping you manage your funds better. We hope you enjoy being part of the Starling family for many years to come. Team Starling Response date: 15th March 2025

Best bank

Starling is an exceptional bank which gives you a real alternative to the main stream banks. With better ethical values it is a great bank which app is great easy to use customer service amazing and is great for overseas spending and budgeting. Real time notifications also amazing deffo recommend Reviewed on: 13th March 2025

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