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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27332 reviews)

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4.94

Based on 27,331 reviews, last reviewed 13th Mar 2025

614% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best bank Starling is an exceptional bank which gives you a real alternative to the main stream banks. With better ethical values it is a great bank which app i... Read more Reviewed on: 13th March 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27332)

Review of the Starling Bank, Current Account:

Best bank

I moved all my banking to Starling almost three years ago and am still a very happy customer. Unlike a number of other neobanks, Starling have maintained their free services for personal customers, including fee-free foreign spending, fee-free foreign cash withdrawals and no penalties for being overdrawn. They've also maintained a small amount of credit interest despite the low base rate. Over the last year, Starling introduced in-app digital cheque imaging. I have used the service and it's fantastic! Cashing a cheque is as simple as taking a photo and the money is credited quickly. My favourite feature has to be Spaces - the ability to create separate pots away from your main balance. I have over 25 set up and find them useful for a variety of reasons. It's a great way to save for things like holidays and Christmas, and a really good way to budget for things that are billed annually, such as Amazon Prime. I recommend Starling to all my family and friends. They have recently introduced children's spending cards (Starling Kite) and I look forward to seeing what innovative feature they bring out next! Reviewed on: 18th January 2021

Poor customer service and dispute resolution

Poor customer service and dispute resolution Reviewed on: 1st March 2025

Reply from Starling Bank Hi Paul, we're sorry to hear this. We investigate all disputes thoroughly and in line with Mastercard rules to reach a favourable outcome for our customers. If not, we'll explain our findings and offer further guidance. Please reach out to us if you need any further help, we're available 24/7. Team Starling Response date: 1st March 2025

Spaces feature is an excellent idea.

I use the Spaces feature by transferring money into them so that a direct debit is never missed. Reviewed on: 28th February 2025

Starling was good until they got rid of interest.

Starling was good until they got rid of interest. Reviewed on: 28th February 2025

Good current a/c interest rates and good exchange ra...

Good current a/c interest rates and good exchange rate when using abroad. Reviewed on: 27th February 2025

Felt pressured to change to on line banking system

I felt under pressure from my current bank to change to their on line banking system I am OAP I don’t like changes I was panicking I felt backed into a corner. My daughter calmed me down she had recently started on line banking so easy she said a child could do it she coaxed me and I reluctantly agreed. I have never looked back a few hiccups to start which were professionally and easily explained all round great experience I should have done it long ago. Reviewed on: 26th February 2025

Reply from Starling Bank Hi Annie, thanks for your review. We appreciate how different online banking is to traditional in-person banking, but we're so glad you're getting on well with Starling. We're available 24/7 so if you ever need help with anything, we're here for you no matter how big or small the query is. We hope you enjoy being part of the Starling family for many years to come. Team Starling Response date: 28th February 2025

We love Starling.

We love Starling. Great ethics, great app Reviewed on: 26th February 2025

Good bank, good security.

Good bank, good security. Nothing else to say. It's a bank..... Reviewed on: 26th February 2025

Lorem ipsum dolor sit amet, consectetur adipiscing e...

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Reviewed on: 26th February 2025

Excellent current account - great saving spaces and...

Excellent current account - great saving spaces and you can set up separate cards for different spaces. Great instant saving interest and joint account options for couples. Brilliant and quick customer service and support when needed. Constantly informed on updates via email and in app notifications. Reviewed on: 26th February 2025

From loads of old accounts to Starling Spaces...

We had a number of old accounts in our other main bank. Rather than having to manage all the different payments in and out of the five accounts we switched it all to Starling using their Spaces facility to create 'sub accounts' whcih gave us a single view and easy management of our monthly finances. Reviewed on: 26th February 2025

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