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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27279 reviews)

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4.94

Based on 27,279 reviews, last reviewed 19th Jan 2025

33% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best UK bank by far After switching from my brick and mortar bank to Starling a couple years ago I don't even know how I was surviving before. Far better than any of the ... Read more Reviewed on: 19th January 2025

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27279)

Review of the Starling Bank, Current Account:

Easy

The best thing about this is being able to bank a cheque by taking a photo...so simple and saves so much time. Reviewed on: 16th April 2021

Easy to set up account and easy to use app for onlin...

Easy to set up account and easy to use app for online banking Reviewed on: 24th May 2024

I love Starling bank !

I love Starling bank ! I have been a customer with them for 3 years and they just do exactly what I needs seamlessly and quietly in the background. I like the way they allow open banking so I can easily get cashback on my spending. Reviewed on: 24th May 2024

Reply from Starling Bank What a lovely review! We're very happy to know you're loving our service Anna, sounds like you've had a smooth 3 years with us. Here's to hopefully many more! Team Starling Response date: 24th May 2024

Really helpful and friendly customer service.

Really helpful and friendly customer service. They helped me get money back after a fraudulent internet order. Their app is fantastic and I will be staying with them for a long time! Reviewed on: 24th May 2024

Reply from Starling Bank We're happy to hear our team were there to support you during this difficult time. Thanks for the praise Marisa, we look forward to hopefully many more years together! Team Starling Response date: 24th May 2024

No fees for foreign currency transactions

Very easy to use app, no extra fees for different currency transactions. Used them for 4 years now and never had any issues. Reviewed on: 24th May 2024

Reply from Starling Bank No fees here! We're glad you're making use of it and having stress free travel spending. Thanks for your loyalty over the 4 years. Team Starling Response date: 24th May 2024

Starling current account

Good product, easy to use on the app. Communication is always very easy and responses to queries are quick. Reviewed on: 24th May 2024

I have a bank account with starling.

I have a bank account with starling. Best bank ever. Amazing customer service and online banking is easy to use. Reviewed on: 24th May 2024

Reply from Starling Bank We're blushing! We're proud to be considered your best. Thanks Shelim Response date: 24th May 2024

I’ve found Starling bank to be excellent.

I’ve found Starling bank to be excellent. I like the pots you can use to help budgeting and also the virtual cards. Reviewed on: 23rd May 2024

Reply from Starling Bank That's what we like to hear! We're happy you're pleased with our services and you're getting on well with features such as virtual cards. Team Starling Response date: 24th May 2024

Starling and my security

Started banking with Starling last year and get alerts when money is taken from my account. Up to date with my balance and great help if any suspicious events occur. I was given notice of a withdrawal that was fraudulent and Starling helped me block the intruder Reviewed on: 19th May 2024

Reply from Starling Bank Hi Norrie, we take fraud seriously at Starling and the app is always kept up to date, so you can keep an eye on your transactions! We're pleased to hear we helped you with the dispute too. If you need anything, we're available in the app 24/7. Team Starling Response date: 20th May 2024

A very happy customer

I have had my Starling account for 3 years and have had no issues. Customer service is very good which is important to me Reviewed on: 17th May 2024

Reply from Starling Bank Hi Patricia, customer service is always important to us too! We're happy to hear our team have been a great help. Team Starling Response date: 20th May 2024

Simply great banking with Starling

Simply great bank which was recommended to me and which I recommended to a couple of friends who are using it as well. Love the various saving options, great exchange rates with no additional charges, the speed or money transfers, the fact I can add notes to some transactions which is useful when abroad to recognise them later. There are so many features, some of which I don't use yet/still. Standard banks have a lot of catching up to do to become as flexible and friendly in terms of managing banking via application! Reviewed on: 9th May 2024

Reply from Starling Bank A big thanks to who recommended you to us. We're really happy you're enjoying using your account and it's helping you manage your money. Thanks for recommending us to your friends. We appreciate you! Team Starling Response date: 10th May 2024

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