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Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your exp
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Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Small is good

5
Excellent service from a friendly Small group who offer good old fashion service for a fair price Reviewed on: 7th October 2021

Stay clear of Staysure

1
Stay clear of stay sure! My wife and four young children were robbed on our dream holiday to France. We thought all would ok as we’d booked travel insurance with Staysure. Sadly, like most other travel insurance companies, they took our money and then when we made a small, fair claim they took forever to respond and in November (hols were in August), some company, Davies Group, who I guess staysure sub contract with, would of course found a clause so they wouldn’t pay out, perha... Reviewed on: 9th November 2023

Refused Cover on a Minor Women's Condition

1
I had an annual policy and I was due to go in for a hysteroscopy to remove a uterine polyp from my womb. This is normally a standard outpatient's procedure but due to it being too painful, I was booked in under General Anaesthetic as a day case. I was due to travel a week before this. I called up and apparently a hysteroscopy procedure is not on the list, nor is removal of an uterine polyp. When I tried to explain what I was having done, the girl on the phone was dismissive sayi... Reviewed on: 7th November 2023

Easy to apply, excellent cover.

5
Was an easy experience to apply for travel insurance. Level of cover is good also. Reviewed on: 19th September 2023

Great company

5
They are always able to help with any questions I have and the premium I pay is fair Reviewed on: 25th August 2023

Worst travel insurance company

1
I needed to claim for a small accident in America and Staysure immediately passed me to a 3rd party, Davies Group, who were enormously unhelpful and made us settle bills with the hospital directly stating they wouldn’t deal with third parties! An atrocious service and I highly advise not using this company. Reviewed on: 24th August 2023

Competitive but cumbersome

4
Good products and customer service, but administratively cumbersome - a lot of repetition answering questions to buy a product. Reviewed on: 24th August 2023

Easy Peasy insurance cover

5
After previously purchasing Car and Home and pet insurance online I realised that it is far too easy to go down a "rabbit hole" of different providers/levels of cover /bolt on`s/Add on`s etc, so I wasnt looking forward to finding travel insurance for my partner. Didnt ned to worry Staysure travel insurance has a very simple questionaire, everything is very clear and the website is immediately responsive to changes you might input, so lots of brownie points to whoever designed th... Reviewed on: 23rd August 2023

Don't have a health issue before you travel!

1
Dropped like brick due to health issue followed by bad claim advice and ultimately had to contact the ombudsman. Reviewed on: 23rd August 2023

Expensive but cheapest for my needs

5
As I have many issues with my health, after extensive searching for a reputable company this one came out top. Reviewed on: 23rd August 2023

Great price.

5
The cover you get is great for people with health problems. Gives you peace of mind that you have great cover for a reasonable price. Have use for a few years now.x Reviewed on: 23rd August 2023

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