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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14649 reviews)

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4.95

Based on 14,649 reviews, last reviewed 20th Jun 2025

167500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange helped me regain control of my finances.. StepChange helped me transition from unmanageable debt to a repayment programme which was life changing and a huge relief Reviewed on: 20th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

StepChange Debt Management reviews (14649)

Review of the StepChange, Debt Management:

A wonderful charity who changed my life.

A wonderful charity who changed my life. Reviewed on: 4th June 2025

StepChange helped me regain control of my finances..

StepChange helped me transition from unmanageable debt to a repayment programme which was life changing and a huge relief Reviewed on: 20th June 2025

Overwhelmed with debt, contacted stepchange ,they ca...

Overwhelmed with debt, contacted stepchange ,they calculated an affordable amount as a solution and I am now debt free! Excellent service would recommend anyone with the same problem to get in contact . Reviewed on: 20th June 2025

Step Change Helped Me to Clear My Debt

Step Change helped me to create a budget so I could see my income and outgoings clearly, enabling me to schedule a monthly repayment scheme that I was able to afford and, most importantly, stick to. Reviewed on: 19th June 2025

Step Change are life savers.

Step Change are life savers. When you get into a financial mess that's encouraged by the greedy banks, that leave you in such a state that you feel you are a failure and no future. They are truly a light at the end of the tunnel and stop the wolves from the door and give you breathing room and help to go over your finances to get you back on your feet and start living again. I can honestly say they saved my life when I felt I had nothing left to live for and helped my family to get on with our lives. If you find yourself in the quicksand of finances, seek help and don't let the worry and threats drag you down. One phone call will change your life for the better. Reviewed on: 19th June 2025

Step change has made a huge difference to me.

Step change has made a huge difference to me. After my divorce I felt so out of control with my finances. Despite being lucky enough to be in a well paid job we'd accumulated debts over the years having had our 3 children young and periods of redundancy and very low income at the even the children were young. I was struggling to make my payments each month and was paying so much interest that the debts just kept spiralling out of control. I felt ashamed and dreaded every brown letter. I was too embarrassed to tell anyone and it affected my mental health. I didn't think stepchange would be able to help because I had a good salary. I was terrified they'd make me take an IVA. When I actually plucked up the courage to call them for advice I wished I'd done it years ago. The advisor was so kind, understanding and non judgemental. It was a huge relief. I'm now on a DMP and can see slowly but surely my debts are reducing. If you are worried about debt get in touch with them as soon as you can Reviewed on: 19th June 2025

StepChange has been a life saver for me, really easy...

StepChange has been a life saver for me, really easy to use and helpful in helping me get rid of my debts. I just wish I had found them sooner Reviewed on: 18th June 2025

Contacting Stepchange was the best move I've made si...

Contacting Stepchange was the best move I've made since getting stuck in a financial merry-go-round. Very friendly, understanding and helpful people at the end of the phone line. Reviewed on: 18th June 2025

They have been very helpful and very understanding.

They have been very helpful and very understanding. They helped me get my debt on track to clear it. Reviewed on: 18th June 2025

They really helped me out as I was struggling and I...

They really helped me out as I was struggling and I don’t know what to say to anyone l felt really ashamed to tell my own family of what happened to me and I went into debt and I don’t know how to deal with it. Stepchange really saved my life! Reviewed on: 18th June 2025

Step Change really helped me

I have found all my interactions with Step Change so helpful. The people I have spoken to have always been kind, compassionate and non-judgemental Reviewed on: 18th June 2025

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