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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14137 reviews)

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4.95

Based on 14,137 reviews, last reviewed 6th Jun 2025

285800% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Really helpful and supportive, especially with my an... Really helpful and supportive, especially with my anxiety issues and helping me sort things out Reviewed on: 6th June 2025

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14137)

Review of the StepChange, Debt Management:

Non-judgemental help when you might need it the most

StepChange offers a very supportive and valuable service for those looking to manage their debt. The benefits of having a structured plan and supportive staff help alleviate the stress associated with debt. For anyone struggling with debt, you have to make the first step and then StepChange will handle the rest -- they negotiate with your creditors and do a fantastic job of making sure all you have to do is make one payment which is shared amongst your creditors -- if this is too much, or too little, you can easily make changes and it all updates quickly. Reviewed on: 3rd May 2024

They’ve been great!

They’ve been great!, understanding helpful and easy to deal with Reviewed on: 6th June 2025

Staff were so helpful and supportive.

Staff were so helpful and supportive. Everyone I have spoken to has demonstrated real care, compassion and understanding. Reviewed on: 6th June 2025

Helped when I struggled with my monthly payments.

Helped when I struggled with my monthly payments. costumer service is always helpful. Reviewed on: 6th June 2025

Step change helped me turn my finances around

Step change helped me turn my finance's around instead of burying my head in the sand they helped me get a grip on my money helped me set up a manageable payment plan which aloud me to breathe and sleep of an evening I can't thank Step change enough and would recommend anyone struggling with debt don't bury your head in the sand there's no quick fix Step change will guide you Reviewed on: 6th June 2025

Stepchange customer service helped me when I got stu...

Stepchange customer service helped me when I got stuck completing the online form. Stepchange is helping me became debt free. Reviewed on: 6th June 2025

The best thing I ever did was contact stepchange to...

The best thing I ever did was contact stepchange to help me out with my debt. Reviewed on: 6th June 2025

Very helpful staff.

Very helpful staff. Made the whole process easier. Reviewed on: 6th June 2025

It’s helped me no end,I felt like I was completely f...

It’s helped me no end,I felt like I was completely finished but now I know I’ll get there in the end. Reviewed on: 6th June 2025

Had no contact with anyone.

Had no contact with anyone. Just received e mail asking to update my details and that’s all I have had Reviewed on: 6th June 2025

I found them to b e non judgemental, understanding a...

I found them to b e non judgemental, understanding and very helpful Reviewed on: 6th June 2025

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