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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13563 reviews)

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4.95

Based on 13,563 reviews, last reviewed 26th May 2025

230400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great Company I have been with Stepchange for some years now and they are very supportive and good. Reviewed on: 26th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13563)

Review of the StepChange, Debt Management:

Debt plan

My husband and I were struggling with debt payments, the interest was through the roof. Step change helped us by contacting the lenders, getting interest frozen and setting up a manageable repayment plan Reviewed on: 8th May 2024

Support That Truly Made a Difference

We found ourselves overwhelmed with a significant amount of debt and couldn’t see a way forward. StepChange provided us with practical, compassionate advice and clear, manageable steps to take control of our situation. It was incredibly tough at first, but knowing that something was finally being done brought us much-needed peace of mind. With their support, we stuck to the plan—and now, we’re completely debt-free. The experience has not only lifted a huge weight off our shoulders but also taught us to manage our finances more wisely and with a focus on a more secure future. Reviewed on: 25th May 2025

Stepchange helped in my critical moment

I had to seek the help of Stepchange at a critical time withdeadlines imposed on me by creditors. Stepchange made the process simple and they worked fast to rescue me from financial drowning. With their help I was able to stabilize my own situation. Reviewed on: 25th May 2025

I’m still very concerned about my situation especial...

I’m still very concerned about my situation especially with my credit cards & when they will eventually be paid. I’m still being threatened by county court judgements etc Reviewed on: 25th May 2025

I was completely overwhelmed when I asked for help b...

I was completely overwhelmed when I asked for help but it was the best decision I’ve made. Although it will take a while to become debt free at least I now have enough money to live on and the letters from my debtors have stopped so I can sleep again! Reviewed on: 25th May 2025

It's very efficient and trustworthy company.

It's very efficient and trustworthy company. Reviewed on: 25th May 2025

I have excellent service with stepchange Debt manag...

I have excellent service with stepchange Debt management Reviewed on: 25th May 2025

Going from sleepless nights to peace of mind

Step change have helped me go from having sleepless nights to having peace of mind. Having a family, mortgage and being on a fluctuating salary meant that I fell into a tremendous amount of debt. With step changes help and guidance they have helped me prioritise my bills and get my life back on track. Being in a debt management plan has meant that I have paid off 2 debts so far and back up to date with 3 of my immediate bills. Thank you so much for what you have done for me and my family, I will forever be grateful, although I am still in debt I can now see the path ahead. Reviewed on: 25th May 2025

Stepchange helped me out of drowning debt.

After years of trying to keep up with debts I was finally informed that I had options. Step changed helped me clear all of my debt and saved me from getting any deeper. Everyone I spoke to was really helpful and understanding making me feel so much better about the situation I was in. I am so grateful for their help Reviewed on: 25th May 2025

The debt was overwhelming.

The debt was overwhelming, Stepchange have put it all into perspective and allowed me to sleep again at night fab service and given me back peace of mind Reviewed on: 25th May 2025

Brilliant service from the start, they were reassuri...

Brilliant service from the start, they were reassuring, sympathetic and completely non-judgemental. Finally I can see a light at the end of the tunnel. I am kept up to date with how things are progressing with my creditors. Reviewed on: 25th May 2025

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