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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13392 reviews)

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4.95

Based on 13,392 reviews, last reviewed 25th May 2025

213800% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Helpful service Very helpful, through bad time, as put all debts in one pot. Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13392)

Review of the StepChange, Debt Management:

Excellent advice and support

StepChange gave me excellent advice and short term support, whilst applying for an IVA. It took some time and sacrifices over several years to get rid of my problem debt. But it was all worth it, and started with the brilliant help initially from StepChange and the supportive online help and useful newsletters. Reviewed on: 23rd May 2025

Peace of mind with step change when I was over...

I got peace of mind with step change when I was overwhelmed not knowing how I’d cope they are a tremendous help Reviewed on: 25th May 2025

They made reducing my debt easy and affordable.

They made reducing my debt easy and affordable. They contacted all my debters and arranged the payments. The reviewing process is good to so if your circumstances change they help adapt your plan. Reviewed on: 24th May 2025

Step change is very helpful charity .

Step change is very helpful charity . Reviewed on: 24th May 2025

I set up a dept plan they went above and beyond took...

I set up a dept plan they went above and beyond took away my stress and anguish they were so help full when covid struck I lost my job which got me behind with all my dept they dealt with it all Reviewed on: 24th May 2025

Helpful mostly

Most agents are kind and courteous. And most are helpful Reviewed on: 24th May 2025

Excellent service helped me sort my debts and gave a...

Excellent service helped me sort my debts and gave advice every step of the way . Understanding, non judgmental was a me to get on with my life knowing I had my debt sorted through step change. Reviewed on: 24th May 2025

After contacting stepchange peace of mind

After contacting stepchange and speaker to an adviser a budget that suited my circumstances was sorted I finally had peace of mind .they supported me all the way . Reviewed on: 24th May 2025

They provided a great service and relieved a lot of...

They provided a great service and relieved a lot of stress! Reviewed on: 24th May 2025

Step change customer service are polite, helpful, fr...

Step change customer service are polite, helpful, friendly and efficient. Reviewed on: 24th May 2025

Excellent A** Service

Excellent. I received all the help needed to sort my bills out. Customer service were polite and took the time to listen and help. Reviewed on: 24th May 2025

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